Troubleshooting Mountpoint
Mountpoint for Amazon S3 is backed by AWS Support. If you need assistance, contact the
AWS Support Center
You can also review and submit Mountpoint Issues
If you discover a potential security issue in this project, we ask that you notify AWS
Security through our vulnerability reporting page
If your application behaves unexpectedly with Mountpoint, you can inspect your log information to diagnose the problem.
Logging
By default, Mountpoint emits high-severity log information to syslog
To view logs on most modern Linux distributions, including Amazon Linux, run the
following journald
command:
journalctl -e SYSLOG_IDENTIFIER=mount-s3
On other Linux systems, syslog
entries are likely written to a
file such as /var/log/syslog
.
You can use these logs to troubleshoot your application. For example, if your application tries to overwrite an existing file, the operation fails, and you will see a line similar to the following in the log:
[WARN] open{req=12 ino=2}: mountpoint_s3::fuse: open failed: inode error: inode 2 (full key "README.md") is not writable
For more information, see Mountpoint for Amazon S3 Logging