Amazon Monitron is no longer open to new customers. Existing customers can continue to use the service as normal. For capabilities similar to Amazon Monitron, see our [blog post](https://aws.amazon.com/blogs/machine-learning/maintain-access-and-consider-alternatives-for-amazon-monitron). # Step 5: Muting and unmuting alerts You can choose to mute and unmute alerts (alarms and warnings) for a position. **Topics** + [Muting alerts](#muting-alerts) + [Unmuting alerts](#unmuting-alerts) ## Muting alerts ISO thresholds apply broadly to large classes of equipment. Therefore, when detecting the potential failure of a specific asset, you may consider other factors as well. For example, you can mute a notification generated by ISO vibration thresholds if you assess that your equipment is still healthy when the alert is raised. You also can mute alerts (alarms and warnings) by providing the ‘No failure detected’ feedback for the ‘Failure mode’ while closing the alert. Note that Amazon Monitron will continue to notify users of potential failures detected based on machine learning, even when notifications based on ISO thresholds are muted. ### Muting alerts on mobile app The following images show you how to mute alerts on the Amazon Monitron mobile app. | | | | | --- |--- |--- | | ![Acknowledge button highlighted on alarm details screen showing vibration and temperature data.](http://docs.aws.amazon.com/Monitron/latest/user-guide/images/unmute-mobile-1.png) | ![Vibration tab showing alarm details with total vibration measurement of 4.63 mm/s.](http://docs.aws.amazon.com/Monitron/latest/user-guide/images/unmute-mobile-2.png) | ![Resolution feedback screen with failure mode dropdown, informational message, and fields for failure cause and action taken.](http://docs.aws.amazon.com/Monitron/latest/user-guide/images/unmute-mobile-3.png) | ### Muting alerts on web app The following images show you how to mute alerts on the Amazon Monitron web app. ![Acknowledge button highlighted in the alarm notification panel for Position name 3.](http://docs.aws.amazon.com/Monitron/latest/user-guide/images/mute-alarm-web-1.png) ![Position name 3 details page showing Maintenance status with ISO vibration and Temperature ML alarms.](http://docs.aws.amazon.com/Monitron/latest/user-guide/images/mute-alarm-web-2.png) ![Issue resolution feedback form with failure mode, cause, and action taken fields for improving alert accuracy.](http://docs.aws.amazon.com/Monitron/latest/user-guide/images/mute-alarm-web-3.png) ## Unmuting alerts You can choose to unmute alerts (alarms and warnings) at any time. When unmuting alerts, you can choose from the following options. **Topics** + [Resume all alerts (alarms and warnings)](#unmuting-alerts) + [Resume alarms but keep warnings muted](#unmuting-alarms-muting-warnings) + [Resume only alarms](#resume-alarms) + [Resume only warnings](#resume-warnings) ### Resume all alerts (alarms and warnings) If you've muted both alarms and warnings, you can unmute them. #### Resume all alerts on mobile | | | | | --- |--- |--- | | ![Vibration monitoring graph showing spike above alarm threshold on Dec 20, with maximum 4.63 mm/s.](http://docs.aws.amazon.com/Monitron/latest/user-guide/images/resume-alerts-mobile-1.png) | ![Resume alerts dialog with options to resume alarm and warning or keep warnings muted.](http://docs.aws.amazon.com/Monitron/latest/user-guide/images/resume-alerts-mobile-2.png) | ![Vibration graph showing maximum values from Dec 7-20, 2022, with spike exceeding alarm threshold on Dec 20.](http://docs.aws.amazon.com/Monitron/latest/user-guide/images/resume-alerts-mobile-3.png) | #### Resume all alerts on web ![Vibration monitoring graph showing measurements from Dec 7-20 with alarm threshold at 7mm/s.](http://docs.aws.amazon.com/Monitron/latest/user-guide/images/resume-alerts-web-1.png) ![Resume alerts dialog with options to resume alarm and warning or keep warnings muted.](http://docs.aws.amazon.com/Monitron/latest/user-guide/images/resume-alerts-web-2.png) ![Line graph showing vibration measurements over time with warning and alarm thresholds.](http://docs.aws.amazon.com/Monitron/latest/user-guide/images/resume-alerts-web-3.png) ### Resume alarms but keep warnings muted If you've muted both alarms and warnings, you can unmute alarms and keep warnings muted. #### Resume alarms keeping warnings muted on the mobile app | | | | | --- |--- |--- | | ![Vibration graph showing spike exceeding alarm threshold on Dec 20, with warning message about stopped alerts.](http://docs.aws.amazon.com/Monitron/latest/user-guide/images/alarms-warnings-mobile-1.png) | ![Vibration graph showing spike above alarm threshold on Dec 20, with maximum value of 4.63 mm/s.](http://docs.aws.amazon.com/Monitron/latest/user-guide/images/alarms-warnings-mobile-2.png) | ![Resume alerts dialog with options to resume alarm and warning or keep warnings muted.](http://docs.aws.amazon.com/Monitron/latest/user-guide/images/alarms-warnings-mobile-3.png) | #### Resume alarms keeping warnings muted on the web app ![Vibration graph showing alarm threshold exceeded starting Dec 15, with warning level at 5.5 mm/s.](http://docs.aws.amazon.com/Monitron/latest/user-guide/images/alarms-warnings-web-1.png) ![Resume alerts dialog with options to resume alarm and warning or keep warnings muted.](http://docs.aws.amazon.com/Monitron/latest/user-guide/images/alarms-warnings-web-2.png) ![Vibration monitoring chart showing alarm threshold exceeded with red shaded region.](http://docs.aws.amazon.com/Monitron/latest/user-guide/images/alarms-warnings-web-3.png) ### Resume only alarms If you've muted alarms, you can unmute them. #### Resume alarms on mobile app | | | | | --- |--- |--- | | ![Vibration monitoring chart showing spike to 10 mm/s on Dec 20, exceeding alarm threshold.](http://docs.aws.amazon.com/Monitron/latest/user-guide/images/unmute-mobile-4.png) | ![Resume alarms dialog with Cancel and Confirm buttons for resuming threshold alarms.](http://docs.aws.amazon.com/Monitron/latest/user-guide/images/unmute-mobile-6.png) | ![Vibration monitoring graph showing spike above alarm threshold on Dec 20 with success message.](http://docs.aws.amazon.com/Monitron/latest/user-guide/images/unmute-mobile-7.png) | #### Resume alarms on web app ![Vibration chart showing measurements from Dec 7-20 with alarm threshold exceeded Dec 15-20.](http://docs.aws.amazon.com/Monitron/latest/user-guide/images/unmute-alarms-4.png) ![Resume alarms dialog box asking to confirm resuming threshold alarms for a position.](http://docs.aws.amazon.com/Monitron/latest/user-guide/images/unmute-alarms-5.png) ![Line chart showing vibration measurements over time with alarm threshold and warning level.](http://docs.aws.amazon.com/Monitron/latest/user-guide/images/unmute-alarms-6.png) ### Resume only warnings If you've muted warnings, you can choose to resume them. #### Resume warnings on mobile app | | | | | --- |--- |--- | | ![Vibration monitoring graph showing spike to 10 mm/s on Dec 20, exceeding alarm threshold of 7.1 mm/s.](http://docs.aws.amazon.com/Monitron/latest/user-guide/images/warning-unmute-1.png) | ![Dialog box asking to resume threshold warnings with Cancel and Confirm buttons.](http://docs.aws.amazon.com/Monitron/latest/user-guide/images/warning-unmute-2.png) | ![Vibration monitoring graph showing spike above alarm threshold on Dec 20, with success message.](http://docs.aws.amazon.com/Monitron/latest/user-guide/images/warning-unmute-3.png) | #### Resume warnings on web app ![Vibration monitoring graph showing Vrms values over time with warning and alarm thresholds.](http://docs.aws.amazon.com/Monitron/latest/user-guide/images/warning-unmute-web-1.png) ![Resume warnings dialog box with confirmation prompt and Cancel and Confirm buttons.](http://docs.aws.amazon.com/Monitron/latest/user-guide/images/warning-unmute-web-2.png) ![Vibration chart showing measurements from Dec 7-20 with alarm and warning thresholds.](http://docs.aws.amazon.com/Monitron/latest/user-guide/images/warning-unmute-web-3.png)