Updating contact information and ownership for a domain

Sign in to the AWS Management Console and open the Route 53 console at https://console.aws.amazon.com/route53/.

In the navigation pane, choose Registered domains.

Choose the name of the domain that you want to update contact information for.

In the Contact information tab, choose Edit.

If you don't have access to the email address for the registrant contact, perform the following steps. If you have access to the email address for the registrant contact, skip to step 6.

1. Change only the email address for the registrant contact. Don't change any other values for any of the contacts for the domain. If you also want to change other values, you change them later in the process.

   Choose Save changes.

   To verify the new email address, we send a verification email to the new address (if required for the TLD). You must choose the link in the email to verify that the new email address is valid. If verification is required, and you don't verify the new email address, Route 53 suspends the domain as required by ICANN.

   If you need to resend the verification email, navigate to the Registered domains page, choose the radio button next to the domain name you updated, and choose the name of the domain that you're updating. On the Verify your email to avoid domain suspension alert, choose Send email again.

2. If you want to change other values for the registrant, admin, tech, or billing contacts for the domain, return to step 1 and repeat the procedure.

Update the applicable values. You can also choose Copy registrant contact to automatically fill in the same information you entered for the registrant contact. For more information, see Values that you specify when you register or transfer a domain.

Depending on the TLD for your domain and the values that you're changing, the console might display the following message:

"To change the registrant name or organization, open a case."

If you see that message, skip the rest of this procedure and see Changing the owner of a domain when the registry requires a Change of Domain Ownership form for more information.

Choose Save.

If you changed the domain owner, as described in Who is the owner of a domain?, we send email to the registrant contact for the domain. The email asks for authorization for the change of owner.

If we don't receive authorization for the change within 3 to 15 days, depending on the top-level domain, we must cancel the request as required by ICANN.

The email comes from one of the following email addresses.

If you encounter issues while updating contact information, you can contact AWS Support for free. For more information, see Contacting AWS Support about domain registration issues.

See the introduction to this topic to determine whether the registry for your domain requires special processing to change the owner of the domain. If so, and if a Change of Domain Ownership form is required, continue with this procedure.

If no Change of Domain Ownership form is required, perform the procedure in the applicable topic instead.

Download the Change of Domain Ownership Form. The file is compressed into a .zip file.

Fill out the form.

For the registrant contact for the former owner of the domain and for the new owner, get a copy of a signed proof of identity (identity card, driver's license, passport, or other legal proof of identity).

In addition, if a legal entity is listed as the registrant organization, gather the following information for the former owner of the domain and for the new owner:

Scan the Change of Domain Ownership form and the required proof. Save the scanned documents in a common format, such as a .pdf file or a .png file.

Using the AWS account that the domain is currently registered to, sign in to the AWS Support Center.

Specify the following values:

Choose Submit.

An AWS Support engineer reviews the information that you provided and updates the settings. The engineer will either contact you when the update is finished or contact you for more information.