Manage accounts in India

To sign up for an AWS India account

1. Open the Amazon Web Services home page.

2. Choose Create an AWS account.

   Note

   If you signed in to AWS recently, that option might not be there. Instead, choose Sign in to the Console. If Create a new AWS account still isn't visible, choose Sign in to a different account, and then choose Create a new AWS account.

3. Enter your account information, verify your email address, and choose a strong password for your account.

4. Choose Business or Personal. Personal accounts and business accounts have the same features and functions.

5. Enter your company or personal contact information. If your contact or billing address is based in India, in compliance with Indian Computer Emergency Response Team (CERT-In) regulations, AWS is required to collect and validate your identity information before granting you access to AWS services.

   The name that you chose between your contact or billing information must exactly match the name that appears on the document you plan to use for customer verification. For example, if you plan to verify a business account using a Certificate of Incorporation, you must provide the business name that appears on the document. For a list of accepted document types, see Accepted India documents for customer verification.

6. After you have read the customer agreement, select the terms and conditions check box, and then choose Continue.

7. On the Billing information page, enter the payment method that you want to use. You must provide your CVV as part of the verification process.

8. Under Do you have a PAN?, choose Yes if you have a Permanent Account Number (PAN) that you would like to be displayed on your tax invoices, and then enter your PAN. If you do not have a PAN or want to add it after sign up, choose No.

9. Choose Verify and continue. AWS India charges your card 2 INR as part of the verification process. AWS India refunds the 2 INR after verification is done.

10. On the Confirm your identity page, select your primary purpose of account registration.

11. Choose the ownership type that best represents the owner of the account. If you choose a company, organization, or partnership as the ownership type, enter the name of a key managerial person. The key managerial person can be a director, head of operations, or a person in charge of operations in your business.

12. Depending on the ownership type you chose, choose an accepted India document type to use for verification and type your document information.

    Note

    If you have a personal account and plan to use a driving license that is not issued by the Union of India, we recommend using a different personal document type for verification.

13. Choose the name you want to use for customer verification.

    The names from your billing and contact information will appear for selection if they are associated with an Indian address. Make sure the name you choose matches the name on the document type you plan to use for customer verification. If you need to make changes to the name associated with your billing or contact address, you can do so after you complete account sign up.

14. Provide your consent to submit the information for verification, and then choose Continue.

    You will be notified of the customer verification result by email after you complete account signup. You can also check the status on the Customer verification page in your account settings or in the AWS Health Dashboard later. You must pass customer verification to access AWS services.

15. Choose whether you want to verify your mobile phone number by Text message (SMS) or Voice call.

16. Select your country or region code, and then enter your mobile phone number.

17. Complete the security check.

18. Choose Send SMS or Call Me Now. After a few moments, you will receive a four-digit pin in an SMS or an automated call on your mobile phone.

19. On the Confirm your identity page, enter the pin you received and choose Continue.

20. On the Select a support plan page, select your support plan, and then choose Complete sign up. After your payment method and customer verification is verified, your account will be activated and you will receive an email confirming the activation of your account.

    Note

    If you have completed customer verification and you edit the name, address, or document previously used to verify your identity, you may need to update and complete your customer verification again. For more information, see Edit your customer verification information.

1. Sign into the AWS Management Console.

2. On the navigation bar, in the upper-right corner, choose your account name (or alias), and then choose Account.

3. Under Other settings, choose Customer verification.

   If you have not yet provided your customer verification information before, you will see the Create customer verification page.

4. Choose the name that exactly matches the name on the document you plan to use for customer verification. For example, if you plan to verify a business account using a Certificate of Incorporation, you must provide the business name that appears on the document.

5. Provide the remaining information requested on the page. Depending on the document type you chose, you may need to upload a copy of both the front and back of the document. If you upload an image file, make sure all the information in the document is visible and legible.

6. Choose Submit.

   You will be notified of the customer verification result and any next steps by email or on the AWS Health Dashboard.

1. Sign into the AWS Management Console.

2. On the navigation bar, in the upper-right corner, choose your account name (or alias), and then choose Account.

3. Under Other settings, choose Customer verification.

4. Choose Edit, and then update the information you want to change.

   As you update the information, note the following guidance:

   • If you choose a different name, the name must exactly match the name on the document you plan to use for customer verification. For example, if you plan to verify a business account using a Certificate of Incorporation, you must provide the business name that appears on the document.

   • If you choose a different document type, you will need to upload a copy of the front and back (if applicable) of the document. All the information in the document upload should be visible and legible.

   • If you have a personal account and plan to use a driving license that is not issued by the Union of India, we recommend using a different personal document type for verification.

     For a list of accepted document types, see Accepted India documents for customer verification.

5. Choose Submit.

   If your identity must be verified again due to the type of changes you saved, you will be notified of the customer verification result and any next steps by email. You can also view the results by returning to the Customer verification page or in the AWS Health Dashboard.