Troubleshooting other issues with AWS accounts

Use the information here to help you troubleshoot issues related to your AWS account.

I need to change the credit card for my AWS account

To change the credit card for your AWS account, you must be able to sign in. AWS has protections in place that require you to prove that you're the account owner. For instructions, see Managing your credit card payment methods in the AWS Billing User Guide.

I need to report fraudulent AWS account activity

If you suspect fraudulent activity using your AWS account and would like to make a report, see How do I report abuse of AWS resources.

If you're having trouble with a purchase made on Amazon.com, see Amazon Customer Service.

I need to close my AWS account

For help troubleshooting issues with closing your AWS account, see Close an AWS account.