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Troubleshooting your Amazon Q Business Asana connector (Preview)

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Troubleshooting your Amazon Q Business Asana connector (Preview) - Amazon Q Business

The following table provides information about error codes you may see for the Asana connector and suggested troubleshooting actions.

Error code Error message Suggested resolution
ASN-5101 The token in your data source configuration is missing. Enter valid token (specific to PAT or ServiceAccount) and try again.
ASN-5102 The auth type in your data source configuration is invalid. Enter valid auth type (PAT or ServiceAccount) and try again.
ASN-5103 The auth type in your data source configuration is missing. Enter valid auth type (PAT or ServiceAccount) and try again.
ASN-5104 The crawl type in your data source configuration is missing. Enter valid crawlType (ex. FULL_CRAWL) and try again.
ASN-5105 Only String, String List, Date and Long formats are supported for the indexFieldType in all the field mappings. Please provide the supported format only for the indexFieldType in all the fieldMappings.
ASN-5106 There was an error parsing the field value. The size has exceeded the maximum allowable limit. The maximum size permitted is 1000 for the field {field name}. Ex – field name can be token, workspaceId, projectId
ASN-5107 The connection configuration in your data source configuration is missing. Enter valid connection configuration details and try again.
ASN-5108 The repository credentials in your data source configuration is missing. Enter valid repository credentials details and try again.
ASN-5109 The repository endpoint metadata in your data source configuration is missing. Enter valid repository endpoint metadata details and try again.
ASN-5110 The additional properties in your data source configuration is missing.Error message Enter valid additional properties and try again.
ASN-5111 Invalid Workspace Id. Provide numeric value for workspace Id.
ASN-5112 Invalid Project Id. Provide numeric value for Project Id.
ASN-5113 The workspaceIds field has exceeded the limit. Allowed entries are limited to 1. Correct the number of entries and try again.
ASN-5114 The projectIds field has exceeded the limit. Maximum allowed entries are 20. Correct the number of entries and try again.
ASN-5115 The regex pattern provided in {pattern field} Patterns is invalid. Provide valid regex pattern.
ASN-5116 The workspace Id in your data source configuration is missing. Enter a single workspace Id and try again.
ASN-5200 IO Exception occurred while reading contents from Asana. Rerun the connector once again, if the issue persists contact support.
ASN-5201 Unknown exception occurred. Rerun the connector once again, if the issue persists contact support.
ASN-5202 The user details are not found. Verify the user data using the user API curl command or in postman for the given authentication type.
ASN-5204 Could not find Project(s) using the filter provided in the Asana configuration. Either Workspace(s) or Project(s) access is forbidden. Check the Workspace and Project(s) access and provide valid inclusion and exclusion project name filter inputs.
ASN-5500 Asana connection successful. This is to convey the connection to Asana data source is successful.
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