Once a custom plugin is deployed, end users can launch it from the menu icon in the Amazon Q Business web experience.
Note
If your Admin controls and guardrails settings allow Amazon Q to automatically orchestrate end user chat queries across plugins and data sources, plugin actions will be automatically activated by Amazon Q for your end user during chat. In that case, your end user won't have to follow the steps below.
End users can then type a prompt.
If it is the first time an end user is accessing the custom plugin or their past login has expired, they will need to authenticate. After authenticating successfully, Amazon Q Business will perform the requested task. For a write API operation, end users will always get a confirmation form that allows them to confirm or correct parameters that were populated based on the request or past actions.
Once the user confirms the action, Amazon Q Business will submit the request and give the user confirmation once it is complete.
