# Diagnosing common errors in the console with Amazon Q Developer
<a name="diagnose-console-errors"></a>

In the AWS Management Console, Amazon Q Developer diagnoses common errors you encounter while working with AWS services, such as insufficient permissions, incorrect configuration, and exceeding service limits. Amazon Q troubleshoots errors you receive while using the following services in the AWS console: 
+ Amazon Elastic Compute Cloud (Amazon EC2)
+ Amazon Elastic Container Service (Amazon ECS)
+ Amazon Simple Storage Service (Amazon S3)
+ AWS Lambda
+ AWS Step Functions

In addition, Amazon Q troubleshoots IAM permission errors across all AWS console pages and a limited number of service-specific errors for some AWS services. Amazon Q doesn't maintain a history of previous error diagnosing sessions. 

If you're unable to diagnose your error with Amazon Q, you can use Amazon Q to create a support case with Support. For more information, see [Using Amazon Q Developer to chat with Support](support-chat.md). If you have an issue specific to the Amazon Q error diagnosing feature, you can use the thumbs-down icon to report an issue.

## Add permissions
<a name="add-permissions-diagnose"></a>

For an IAM policy that grants permissions needed for diagnosing console errors, see [Allow users to diagnose console errors with Amazon Q](id-based-policy-examples-users.md#id-based-policy-examples-allow-error-diagnosing).

## Diagnose common errors in the console
<a name="diagnose-console-errors-steps"></a>

To use Amazon Q to diagnose an error in the AWS Management Console, use the following procedure.

1. If you receive an error that Amazon Q can help you with, a **Diagnose with Amazon Q** button appears in the error message. If you want to use Amazon Q to diagnose the error, choose **Diagnose with Amazon Q** to proceed.

1. A window appears where Amazon Q first provides information about the error. It then provides a series of steps you can take to resolve the error. It can take several seconds for Amazon Q to generate instructions. 

1. To provide feedback, you can use the thumbs-up and thumbs-down icons. To provide detailed feedback, choose the **Tell me more** button that appears after you select an icon.