# Disable Internet Explorer Enhanced Security Configuration in Amazon WorkSpaces Applications
<a name="customize-fleets-disable-ie-esc"></a>

Internet Explorer Enhanced Security Configuration (ESC) places servers and Internet Explorer in a configuration that limits exposure to the internet. However, this configuration can impact the WorkSpaces Applications end user experience. Users who are connected to WorkSpaces Applications streaming sessions may find that websites do not display or perform as expected when: 
+ Internet Explorer ESC is enabled on fleet instances from which users' streaming sessions are launched
+ Users run Internet Explorer during their streaming sessions
+ Applications use Internet Explorer to load data

**Note**  
The following steps apply to Windows fleets only.

**To disable Internet Explorer Enhanced Security Configuration**

1. Connect to the image builder on which to disable Internet Explorer ESC and sign in with an account that has local administrator permissions. To do so, do either of the following: 
   + [Use the WorkSpaces Applications console](managing-image-builders-connect-console.md) (for web connections only)
   + [Create a streaming URL](managing-image-builders-connect-streaming-URL.md) (for web or WorkSpaces Applications client connections)
**Note**  
If the image builder that you want to connect to is joined to an Active Directory domain and your organization requires smart card sign in, you must create a streaming URL and use the WorkSpaces Applications client for the connection. For information about smart card sign in, see [Smart Cards](feature-support-USB-devices-qualified.md#feature-support-USB-devices-qualified-smart-cards).

1. On the image builder, disable Internet Explorer ESC by doing the following:

   1. Open Server Manager. Choose the Windows **Start** button, and then choose **Server Manager**.

   1. In the left navigation pane, choose **Local Server**. 

   1. In the right properties pane, choose the **On** link next to IE Enhanced Security Configuration****.

   1. In the **Internet Explorer Enhanced Configuration** dialog box, choose the **Off** option under **Administrators** and **Users**, then choose **OK**.

1. In the upper right area of the image builder desktop, choose **Admin Commands**, **Switch User**.   
![\[Admin Commands dropdown menu with Switch User option highlighted.\]](http://docs.aws.amazon.com/appstream2/latest/developerguide/images/admin-commands-switch-user.png)

1. This disconnects your current session and opens the login menu. Log in to the image builder by doing either of the following:
   + If your image builder is not joined to an Active Directory domain, on the **Local User** tab, choose **Template User**.
   + If your image builder is joined to an Active Directory domain, choose the **Directory User** tab, and log in as a domain user who does not have local administrator permissions on the image builder.

1. Open Internet Explorer and reset your settings by doing the following:

   1. In the upper right area of the Internet Explorer browser window, choose the **Tools** icon, then choose **Internet options**.

   1. Choose the **Advanced **tab, then choose **Reset**.

   1. When prompted to confirm your choice, choose **Reset** again.

   1. When the **Reset Internet Explorer Settings** message displays, choose **Close**.

1. Reboot image builder.

1. Choose **Admin Commands**, **Switch User**, and then do either of the following: 
   + If your image builder is not joined to an Active Directory domain, on the **Local User** tab, choose **Administrator**.
   + If your image builder is joined to an Active Directory domain, choose the **Directory User** tab, and log in with the same domain account that you used in step 4.

1. On the image builder desktop, open Image Assistant.

1. In **Step 2. Configure Apps**, choose **Save settings**.

1. Follow the necessary steps in Image Assistant to finish creating your image. For more information, see [Tutorial: Create a Custom WorkSpaces Applications Image by Using the WorkSpaces Applications Console](tutorial-image-builder.md).