# Submitting questions
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Assurance Assistant offers two modes for submitting questions: single-question mode for immediate, on-the-spot answers, and questionnaire upload mode for processing multiple questions in bulk.

## Single-question mode
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Use single-question mode to get an instant, cited answer to one compliance question at a time.

**To submit a single question using Assurance Assistant**

1. In the AWS Artifact console, choose **Assurance Assistant** in the navigation pane.

1. If this is your first time using Assurance Assistant, enter your question directly in the text field. Otherwise choose **Ask question**, then enter your question in the text field. Questions can be up to 2,048 characters in English.

1. Choose **Submit**. Your response appears with citations referencing the source documents used.

1. Choose the copy button to copy the response to your clipboard.

## Uploading a questionnaire (bulk)
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Use questionnaire upload mode to submit an entire questionnaire at once. This mode is well-suited for CAIQ, SIG, and custom DDQ files.

**To upload a questionnaire using Assurance Assistant**

1. Navigate to **Assurance Assistant**.

1. If this is your first time using Assurance Assistant, the upload option is available directly. Otherwise, choose **Ask question** to access the submission interface.

1. Choose **Choose file** and select your questionnaire. Supported formats: CSV (comma-separated values), Excel spreadsheet (XLSX), Word (.docx), PDF, maximum 5 MB, up to 1,000 questions.

1. (Optional) Add tags as key-value pairs to help organize questionnaires and manage access.

1. Choose **Submit**.

1. For Excel file upload, Assurance Assistant takes you to the **Configure responses** page. Select the tabs that you want to process, then choose **Configure**. For CSV, Word (.docx), and PDF files, this step is skipped and processing begins directly.

1. Processing begins immediately. Assurance Assistant takes you to the details page where you can monitor the status of your questionnaire.

1. To receive a notification when processing is complete, configure a notification under **Compliance Inquiries** by selecting the **Compliance inquiry updates** checkbox. For instructions, see [Configuring email notifications in AWS Artifact](managing-notifications.md).

1. You can also monitor the status of your questionnaire from the Assurance Assistant landing page.

**Note**  
You can submit questions in either mode at any time. For compliance questionnaires with many related questions, bulk upload is the recommended approach.