

# AmazonConnectSynchronizationServiceRolePolicy
<a name="AmazonConnectSynchronizationServiceRolePolicy"></a>

**Description**: Allows Amazon Connect to synchronize AWS resources across regions on your behalf.

`AmazonConnectSynchronizationServiceRolePolicy` is an [AWS managed policy](https://docs.aws.amazon.com/IAM/latest/UserGuide/access_policies_managed-vs-inline.html#aws-managed-policies).

## Using this policy
<a name="AmazonConnectSynchronizationServiceRolePolicy-how-to-use"></a>

This policy is attached to a service-linked role that allows the service to perform actions on your behalf. You cannot attach this policy to your users, groups, or roles.

## Policy details
<a name="AmazonConnectSynchronizationServiceRolePolicy-details"></a>
+ **Type**: Service-linked role policy 
+ **Creation time**: October 27, 2023, 22:38 UTC 
+ **Edited time:** November 21, 2025, 20:19 UTC
+ **ARN**: `arn:aws:iam::aws:policy/aws-service-role/AmazonConnectSynchronizationServiceRolePolicy`

## Policy version
<a name="AmazonConnectSynchronizationServiceRolePolicy-version"></a>

**Policy version:** v5 (default)

The policy's default version is the version that defines the permissions for the policy. When a user or role with the policy makes a request to access an AWS resource, AWS checks the default version of the policy to determine whether to allow the request. 

## JSON policy document
<a name="AmazonConnectSynchronizationServiceRolePolicy-json"></a>

```
{
  "Version" : "2012-10-17",
  "Statement" : [
    {
      "Sid" : "AllowConnectActions",
      "Effect" : "Allow",
      "Action" : [
        "connect:Create*",
        "connect:BatchCreate*",
        "connect:Update*",
        "connect:BatchUpdate*",
        "connect:Delete*",
        "connect:BatchDelete*",
        "connect:Describe*",
        "connect:BatchDescribe*",
        "connect:List*",
        "connect:Search*",
        "connect:Associate*",
        "connect:Disassociate*",
        "connect:Get*",
        "connect:BatchGet*",
        "connect:Import*",
        "connect:TagResource",
        "connect:UntagResource"
      ],
      "Resource" : "*"
    },
    {
      "Sid" : "DisallowedConnectActions",
      "Effect" : "Deny",
      "Action" : [
        "connect:Start*",
        "connect:Stop*",
        "connect:Resume*",
        "connect:Suspend*",
        "connect:*Contact",
        "connect:SearchContacts",
        "connect:*ContactAttributes*",
        "connect:*RealtimeContact*",
        "connect:*AnalyticsData*",
        "connect:*MetricData*",
        "connect:*UserData*",
        "connect:*ContactEvaluation",
        "connect:*AttachedFile*",
        "connect:UpdateContactSchedule",
        "connect:UpdateContactRoutingData",
        "connect:ListContactReferences",
        "connect:CreateParticipant",
        "connect:CreatePersistentContactAssociation",
        "connect:CreateInstance",
        "connect:DeleteInstance",
        "connect:ListInstances",
        "connect:ReplicateInstance",
        "connect:GetFederationToken",
        "connect:ClaimPhoneNumber",
        "connect:ImportPhoneNumber",
        "connect:ReleasePhoneNumber",
        "connect:SearchAvailablePhoneNumbers",
        "connect:CreateTrafficDistributionGroup",
        "connect:DeleteTrafficDistributionGroup",
        "connect:GetTrafficDistribution",
        "connect:UpdateTrafficDistribution"
      ],
      "Resource" : "*"
    },
    {
      "Sid" : "AllowPutMetricsForConnectNamespace",
      "Effect" : "Allow",
      "Action" : "cloudwatch:PutMetricData",
      "Resource" : "*",
      "Condition" : {
        "StringEquals" : {
          "cloudwatch:namespace" : "AWS/Connect"
        }
      }
    }
  ]
}
```

## Learn more
<a name="AmazonConnectSynchronizationServiceRolePolicy-learn-more"></a>
+ [Understand versioning for IAM policies](https://docs.aws.amazon.com//IAM/latest/UserGuide/access_policies_managed-versioning.html)
+ [Get started with AWS managed policies and move toward least-privilege permissions](https://docs.aws.amazon.com//IAM/latest/UserGuide/best-practices.html#bp-use-aws-defined-policies)