# DescribeCreateCaseOptions
<a name="API_DescribeCreateCaseOptions"></a>

Returns a list of CreateCaseOption types along with the corresponding supported hours and language availability. You can specify the `language` `categoryCode`, `issueType` and `serviceCode` used to retrieve the CreateCaseOptions.

**Note**  
You must have a Business, Enterprise On-Ramp, or Enterprise Support plan to use the AWS Support API. 
If you call the AWS Support API from an account that doesn't have a Business, Enterprise On-Ramp, or Enterprise Support plan, the `SubscriptionRequiredException` error message appears. For information about changing your support plan, see [AWS Support](http://aws.amazon.com/premiumsupport/).

## Request Syntax
<a name="API_DescribeCreateCaseOptions_RequestSyntax"></a>

```
{
   "categoryCode": "string",
   "issueType": "string",
   "language": "string",
   "serviceCode": "string"
}
```

## Request Parameters
<a name="API_DescribeCreateCaseOptions_RequestParameters"></a>

For information about the parameters that are common to all actions, see [Common Parameters](CommonParameters.md).

The request accepts the following data in JSON format.

 ** [categoryCode](#API_DescribeCreateCaseOptions_RequestSyntax) **   <a name="AWSSupport-DescribeCreateCaseOptions-request-categoryCode"></a>
The category of problem for the support case. You also use the [DescribeServices](API_DescribeServices.md) operation to get the category code for a service. Each AWS service defines its own set of category codes.  
Type: String

 ** [issueType](#API_DescribeCreateCaseOptions_RequestSyntax) **   <a name="AWSSupport-DescribeCreateCaseOptions-request-issueType"></a>
The type of issue for the case. You can specify `customer-service` or `technical`. If you don't specify a value, the default is `technical`.  
Type: String

 ** [language](#API_DescribeCreateCaseOptions_RequestSyntax) **   <a name="AWSSupport-DescribeCreateCaseOptions-request-language"></a>
The language in which AWS Support handles the case. AWS Support currently supports Chinese (“zh”), English ("en"), Japanese ("ja") , Chinese ("zh"), Spanish ("es"), Portuguese ("pt"), French ("fr"), Korean (“ko”), and Turkish ("tr"). You must specify the ISO 639-1 code for the `language` parameter if you want support in that language.  
Type: String

 ** [serviceCode](#API_DescribeCreateCaseOptions_RequestSyntax) **   <a name="AWSSupport-DescribeCreateCaseOptions-request-serviceCode"></a>
The code for the AWS service. You can use the [DescribeServices](API_DescribeServices.md) operation to get the possible `serviceCode` values.  
Type: String

## Response Syntax
<a name="API_DescribeCreateCaseOptions_ResponseSyntax"></a>

```
{
   "communicationTypes": [ 
      { 
         "datesWithoutSupport": [ 
            { 
               "endDateTime": "string",
               "startDateTime": "string"
            }
         ],
         "supportedHours": [ 
            { 
               "endTime": "string",
               "startTime": "string"
            }
         ],
         "type": "string"
      }
   ],
   "languageAvailability": "string"
}
```

## Response Elements
<a name="API_DescribeCreateCaseOptions_ResponseElements"></a>

If the action is successful, the service sends back an HTTP 200 response.

The following data is returned in JSON format by the service.

 ** [communicationTypes](#API_DescribeCreateCaseOptions_ResponseSyntax) **   <a name="AWSSupport-DescribeCreateCaseOptions-response-communicationTypes"></a>
 A JSON-formatted array that contains the available communication type options, along with the available support timeframes for the given inputs.   
Type: Array of [CommunicationTypeOptions](API_CommunicationTypeOptions.md) objects  
Array Members: Minimum number of 1 item. Maximum number of 100 items.

 ** [languageAvailability](#API_DescribeCreateCaseOptions_ResponseSyntax) **   <a name="AWSSupport-DescribeCreateCaseOptions-response-languageAvailability"></a>
Language availability can be any of the following:  
+  available 
+  best\$1effort 
+  unavailable 
Type: String  
Length Constraints: Minimum length of 0. Maximum length of 100.

## Errors
<a name="API_DescribeCreateCaseOptions_Errors"></a>

For information about the errors that are common to all actions, see [Common Error Types](CommonErrors.md).

 ** InternalServerError **   
An internal server error occurred.    
 ** message **   
An internal server error occurred.
HTTP Status Code: 500

 ** ThrottlingException **   
 You have exceeded the maximum allowed TPS (Transactions Per Second) for the operations.   
HTTP Status Code: 400

## See Also
<a name="API_DescribeCreateCaseOptions_SeeAlso"></a>

For more information about using this API in one of the language-specific AWS SDKs, see the following:
+  [AWS Command Line Interface V2](https://docs.aws.amazon.com/goto/cli2/support-2013-04-15/DescribeCreateCaseOptions) 
+  [AWS SDK for .NET V4](https://docs.aws.amazon.com/goto/DotNetSDKV4/support-2013-04-15/DescribeCreateCaseOptions) 
+  [AWS SDK for C\$1\$1](https://docs.aws.amazon.com/goto/SdkForCpp/support-2013-04-15/DescribeCreateCaseOptions) 
+  [AWS SDK for Go v2](https://docs.aws.amazon.com/goto/SdkForGoV2/support-2013-04-15/DescribeCreateCaseOptions) 
+  [AWS SDK for Java V2](https://docs.aws.amazon.com/goto/SdkForJavaV2/support-2013-04-15/DescribeCreateCaseOptions) 
+  [AWS SDK for JavaScript V3](https://docs.aws.amazon.com/goto/SdkForJavaScriptV3/support-2013-04-15/DescribeCreateCaseOptions) 
+  [AWS SDK for Kotlin](https://docs.aws.amazon.com/goto/SdkForKotlin/support-2013-04-15/DescribeCreateCaseOptions) 
+  [AWS SDK for PHP V3](https://docs.aws.amazon.com/goto/SdkForPHPV3/support-2013-04-15/DescribeCreateCaseOptions) 
+  [AWS SDK for Python](https://docs.aws.amazon.com/goto/boto3/support-2013-04-15/DescribeCreateCaseOptions) 
+  [AWS SDK for Ruby V3](https://docs.aws.amazon.com/goto/SdkForRubyV3/support-2013-04-15/DescribeCreateCaseOptions)