

# Change AWS Support Plans
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You can use the AWS Support Plans console to change your support plan for your AWS account. To change your support plan, you must have AWS Identity and Access Management(IAM) permissions. For more information, see [Manage access to AWS Support Plans](security-support-plans.md) and [AWS managed policies for AWS Support Plans](managed-policies-aws-support-plans.md).

**To change your support plan**

1. Sign in to the AWS Support Plans console at [https://console.aws.amazon.com/support/plans/home](https://console.aws.amazon.com/support/plans/home).

1. (Optional) To compare support plans, on the **AWS Support Plans** page, choose **Compare all Support plans and features**.

1. (Optional) To view estimated costs for a support plan, choose **Pricing calculator**. In the **Pricing calculator**, select a support tier, enter an estimate of how much you expect to spend with AWS each month, and then choose **Calculate**.

1. To downgrade your Enterprise Support plan, reach out to your Technical Account Manager (TAM).

   To downgrade your Business Support\$1 plan, on the [Manage Support Plans](https://console.aws.amazon.com/support/plans/home) page, choose **Review downgrade** in the Basic Support plan section.

   To upgrade to an AWS Enterprise Support or AWS Unified Operations plan, choose **Contact sales**.

   To upgrade to an AWS Business Support\$1 plan from Basic Support, complete the following steps:

   1. Choose **Get started** in the AWS Business Support\$1 section.

   1. If you are onboarded to AWS Organizations and have the all-feature mode enabled, you can subscribe your entire organization to Business Support\$1. For information about all-feature mode, see [Enabling all features for an organization with AWS Organizations](https://docs.aws.amazon.com/organizations/latest/userguide/orgs_manage_org_support-all-features.html) in the *AWS Organizations User Guide*. To enroll at the organization level, select the **My organization** radio button. Review the [plan details and pricing](https://aws.amazon.com/premiumsupport/pricing/), and then check the box to agree to the subscription terms. Only your organization's management account can subscribe your entire organization.

      Or, to enroll at the account level, select the **My account** radio button, then check the box to agree to the subscription terms.

   1. Choose **Confirm upgrade** to complete your AWS Business Support\$1 plan subscription.
**Note**  
After you subscribe your entire organization to AWS Business Support\$1, any new accounts created within that organization are automatically subscribed to AWS Business Support\$1. If an account that was previously subscribed to AWS Business Support\$1 at the organization-level leaves the organization, that account is downgraded to the Basic support plan.

**Note**  
If you sign up for a paid support plan, you’re responsible for a minimum one month subscription of AWS Support. For more information, see the [AWS Support FAQs](https://aws.amazon.com/premiumsupport/faqs).

## Related information
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For more information about AWS Support Plans, see the [AWS Support FAQs](https://aws.amazon.com/premiumsupport/faqs). You can also choose **Contact us** from the Support Plans console.

To close your account, see [Closing an Account](https://docs.aws.amazon.com//awsaccountbilling/latest/aboutv2/close-account.html) in the *AWS Billing User Guide*.