Troubleshooting Amazon Chime SDK identity and access - Amazon Chime SDK

Troubleshooting Amazon Chime SDK identity and access

Use the following information to help you diagnose and fix common issues that you might encounter when working with the Amazon Chime SDK and IAM.

I am not authorized to perform an action in the Amazon Chime SDK

If you receive an error that you're not authorized to perform an action, your policies must be updated to allow you to perform the action.

The following example error occurs when the mateojackson IAM user tries to use the console to view details about a fictional my-example-widget resource but doesn't have the fictional chime:GetWidget permissions.

User: arn:aws:iam::123456789012:user/mateojackson is not authorized to perform: chime:GetWidget on resource: my-example-widget

In this case, the policy for the mateojackson user must be updated to allow access to the my-example-widget resource by using the chime:GetWidget action.

If you need help, contact your AWS administrator. Your administrator is the person who provided you with your sign-in credentials.

I am not authorized to perform iam:PassRole

If you receive an error that you're not authorized to perform the iam:PassRole action, then you must contact your administrator for assistance. Your administrator is the person that provided you with your user name and password. Ask that person to update your policies to allow you to pass a role to the Amazon Chime SDK.

Some AWS services allow you to pass an existing role to that service, instead of creating a new service role or service-linked role. To do this, you must have permissions to pass the role to the service.

The following example error occurs when an IAM user named marymajor tries to use the service to perform an action in the Amazon Chime SDK. However, the action requires the service to have permissions granted by a service role. Mary does not have permissions to pass the role to the service.

User: arn:aws:iam::123456789012:user/marymajor is not authorized to perform: iam:PassRole

In this case, Mary asks her administrator to update her policies to allow her to perform the iam:PassRole action.