Select your cookie preferences

We use essential cookies and similar tools that are necessary to provide our site and services. We use performance cookies to collect anonymous statistics, so we can understand how customers use our site and make improvements. Essential cookies cannot be deactivated, but you can choose “Customize” or “Decline” to decline performance cookies.

If you agree, AWS and approved third parties will also use cookies to provide useful site features, remember your preferences, and display relevant content, including relevant advertising. To accept or decline all non-essential cookies, choose “Accept” or “Decline.” To make more detailed choices, choose “Customize.”

Changing mobile app settings

Focus mode
Changing mobile app settings - Amazon Chime

You use the Settings page in the Amazon Chime mobile app to control meeting and audio settings, block users, and turn the Amazon Chime push notification service on or off.

To open your settings, choose the Settings icon ( Gear icon representing settings or configuration options. ) from anywhere in the app. The Settings page appears and groups available settings by category. The following sections explain how to use the settings in each category.

The Amazon Chime mobile app turns these settings on by default unless otherwise noted.

  • Call this device for scheduled meetings – When on, your device rings for scheduled and instant meetings. When off, your device only rings for instant meetings.

  • Play Amazon Chime ringtone – The Amazon Chime ringtone plays for calls and meetings. If you turn this setting off, the ringtone doesn't play for calls and meetings. You only receive a notification when a meeting starts.

  • Allow joining from lock screen – Join Amazon Chime meetings and calls directly from your phone's lock screen. When on, you can answer inbound calls without opening the Amazon Chime app. By default, this setting is turned off.

    Note

    The Allow joining from lock screen setting is only available on iOS devices.

  • Prompt for feedback – When on, Amazon Chime asks you for feedback when a meeting ends or when you leave a call or meeting. When off, you don't see that prompt.

The Amazon Chime mobile app turns these settings on by default unless otherwise noted.

  • Call this device for scheduled meetings – When on, your device rings for scheduled and instant meetings. When off, your device only rings for instant meetings.

  • Play Amazon Chime ringtone – The Amazon Chime ringtone plays for calls and meetings. If you turn this setting off, the ringtone doesn't play for calls and meetings. You only receive a notification when a meeting starts.

  • Allow joining from lock screen – Join Amazon Chime meetings and calls directly from your phone's lock screen. When on, you can answer inbound calls without opening the Amazon Chime app. By default, this setting is turned off.

    Note

    The Allow joining from lock screen setting is only available on iOS devices.

  • Prompt for feedback – When on, Amazon Chime asks you for feedback when a meeting ends or when you leave a call or meeting. When off, you don't see that prompt.

The Amazon Chime mobile app turns this setting on by default.

  • Auto-adjust audio levels – When on, the app prevents audio from becoming too loud or soft. When off, you'll need to adjust levels manually.

The Amazon Chime mobile app turns this setting on by default.

  • Auto-adjust audio levels – When on, the app prevents audio from becoming too loud or soft. When off, you'll need to adjust levels manually.

You block someone by blocking their email address. You can block both individual addresses and distribution groups.

To block a user or group
  1. Under Privacy, choose Manage Blocking.

  2. From the Manage Blocking page, choose the plus sign icon.

  3. From the Add to blocked users list dialog box, enter the email address of the person or distribution list that you want to block. Then choose Block.

You block someone by blocking their email address. You can block both individual addresses and distribution groups.

To block a user or group
  1. Under Privacy, choose Manage Blocking.

  2. From the Manage Blocking page, choose the plus sign icon.

  3. From the Add to blocked users list dialog box, enter the email address of the person or distribution list that you want to block. Then choose Block.

The following settings provide additional diagnostic information about the Amazon Chime app. You can also turn push notifications on and off from this screen.

  • Send diagnostic logs – Send diagnostic information to Amazon Chime when something goes wrong.

  • About – Display the app's version and copyright information.

  • Amazon Chime push service – When on, you receive device push notifications whenever someone messages you. When off, you don't receive push notifications and must open the Amazon Chime app to see new messages.

The following settings provide additional diagnostic information about the Amazon Chime app. You can also turn push notifications on and off from this screen.

  • Send diagnostic logs – Send diagnostic information to Amazon Chime when something goes wrong.

  • About – Display the app's version and copyright information.

  • Amazon Chime push service – When on, you receive device push notifications whenever someone messages you. When off, you don't receive push notifications and must open the Amazon Chime app to see new messages.

PrivacySite termsCookie preferences
© 2025, Amazon Web Services, Inc. or its affiliates. All rights reserved.