To verify that your device is compatible with Amazon Chime, use the Amazon Chime Readiness
Checker at https://app.chime.aws/check
The Amazon Chime Readiness Checker checks the speaker, microphone, camera, screen sharing, and connectivity for the following conditions.
- Speaker
-
Is the speaker device connected and turned on?
Is the volume turned up?
Confirm your default system speaker device.
Check your browser settings and confirm that Amazon Chime has permission to access your speaker device.
- Microphone
-
Is the microphone device connected and turned on?
Confirm your default system microphone device.
Check your browser settings to confirm that Amazon Chime has permission to access your microphone device.
- Camera
-
Is the camera connected and turned on?
Confirm your default system camera.
Check your browser settings to confirm that Amazon Chime has permission to access your camera.
- Screen share
-
Are you using the Google Chrome or Mozilla Firefox browser?
Update your browser to the latest version. Screen share is available for Chrome version 72 and Firefox version 66 or later, as well as the Amazon Chime desktop client.
- Connectivity
-
For information about connectivity requirements, contact your Amazon Chime administrator.
