Select your cookie preferences

We use essential cookies and similar tools that are necessary to provide our site and services. We use performance cookies to collect anonymous statistics, so we can understand how customers use our site and make improvements. Essential cookies cannot be deactivated, but you can choose “Customize” or “Decline” to decline performance cookies.

If you agree, AWS and approved third parties will also use cookies to provide useful site features, remember your preferences, and display relevant content, including relevant advertising. To accept or decline all non-essential cookies, choose “Accept” or “Decline.” To make more detailed choices, choose “Customize.”

Switching from VoIP to dial-in

Focus mode
Switching from VoIP to dial-in - Amazon Chime

When attending Amazon Chime meetings, you can switch from VoIP to dial-in at any time. You typically switch when you join from a conference room, or when you have a poor network connection.

Switching to dial-in with the Amazon Chime desktop client

If you want to switch to a dial-in connection to a meeting, you can do so in the Amazon Chime desktop client.

To switch to dial-in using the desktop client
  1. Choose Audio menu, then Change audio, then choose Switch to dial-in.

  2. Use the dial-in number shown or select an international number.

  3. Enter the Meeting ID followed by the # key when prompted.

The Amazon Chime desktop client also prompts you to switch to dial-in if your internet connection is poor. When prompted, dial the number shown to rejoin the meeting.

PrivacySite termsCookie preferences
© 2025, Amazon Web Services, Inc. or its affiliates. All rights reserved.