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[ aws . connect ]

start-outbound-email-contact

Description

Initiates a flow to send an agent reply or outbound email contact (created from the CreateContact API) to a customer.

See also: AWS API Documentation

Synopsis

  start-outbound-email-contact
--instance-id <value>
--contact-id <value>
[--from-email-address <value>]
--destination-email-address <value>
[--additional-recipients <value>]
--email-message <value>
[--client-token <value>]
[--cli-input-json <value>]
[--generate-cli-skeleton <value>]
[--debug]
[--endpoint-url <value>]
[--no-verify-ssl]
[--no-paginate]
[--output <value>]
[--query <value>]
[--profile <value>]
[--region <value>]
[--version <value>]
[--color <value>]
[--no-sign-request]
[--ca-bundle <value>]
[--cli-read-timeout <value>]
[--cli-connect-timeout <value>]

Options

--instance-id (string)

The identifier of the Amazon Connect instance. You can find the instance ID in the Amazon Resource Name (ARN) of the instance.

--contact-id (string)

The identifier of the contact in this instance of Amazon Connect.

--from-email-address (structure)

The email address associated with the instance.

EmailAddress -> (string)

The email address with the instance, in [^s@]+@[^s@]+.[^s@]+ format.

DisplayName -> (string)

The display name of email address.

Shorthand Syntax:

EmailAddress=string,DisplayName=string

JSON Syntax:

{
  "EmailAddress": "string",
  "DisplayName": "string"
}

--destination-email-address (structure)

The email address of the customer.

EmailAddress -> (string)

The email address with the instance, in [^s@]+@[^s@]+.[^s@]+ format.

DisplayName -> (string)

The display name of email address.

Shorthand Syntax:

EmailAddress=string,DisplayName=string

JSON Syntax:

{
  "EmailAddress": "string",
  "DisplayName": "string"
}

--additional-recipients (structure)

The addtional recipients address of email in CC.

CcEmailAddresses -> (list)

The additional CC email address recipients information.

(structure)

Contains information about a source or destination email address

EmailAddress -> (string)

The email address with the instance, in [^s@]+@[^s@]+.[^s@]+ format.

DisplayName -> (string)

The display name of email address.

Shorthand Syntax:

CcEmailAddresses=[{EmailAddress=string,DisplayName=string},{EmailAddress=string,DisplayName=string}]

JSON Syntax:

{
  "CcEmailAddresses": [
    {
      "EmailAddress": "string",
      "DisplayName": "string"
    }
    ...
  ]
}

--email-message (structure)

The email message body to be sent to the newly created email.

MessageSourceType -> (string)

The message source type, that is, RAW or TEMPLATE .

TemplatedMessageConfig -> (structure)

Information about template message configuration.

KnowledgeBaseId -> (string)

The identifier of the knowledge base. Can be either the ID or the ARN. URLs cannot contain the ARN.

MessageTemplateId -> (string)

The identifier of the message template Id.

TemplateAttributes -> (structure)

Information about template attributes, that is, CustomAttributes or CustomerProfileAttributes.

CustomAttributes -> (map)

An object that specifies the custom attributes values to use for variables in the message template. This object contains different categories of key-value pairs. Each key defines a variable or placeholder in the message template.

key -> (string)

value -> (string)

CustomerProfileAttributes -> (string)

An object that specifies the customer profile attributes values to use for variables in the message template. This object contains different categories of key-value pairs. Each key defines a variable or placeholder in the message template.

RawMessage -> (structure)

The raw email body content.

Subject -> (string)

The email subject.

Body -> (string)

The email message body.

ContentType -> (string)

Type of content, that is, text/plain or text/html .

Shorthand Syntax:

MessageSourceType=string,TemplatedMessageConfig={KnowledgeBaseId=string,MessageTemplateId=string,TemplateAttributes={CustomAttributes={KeyName1=string,KeyName2=string},CustomerProfileAttributes=string}},RawMessage={Subject=string,Body=string,ContentType=string}

JSON Syntax:

{
  "MessageSourceType": "TEMPLATE"|"RAW",
  "TemplatedMessageConfig": {
    "KnowledgeBaseId": "string",
    "MessageTemplateId": "string",
    "TemplateAttributes": {
      "CustomAttributes": {"string": "string"
        ...},
      "CustomerProfileAttributes": "string"
    }
  },
  "RawMessage": {
    "Subject": "string",
    "Body": "string",
    "ContentType": "string"
  }
}

--client-token (string)

A unique, case-sensitive identifier that you provide to ensure the idempotency of the request. If not provided, the Amazon Web Services SDK populates this field. For more information about idempotency, see Making retries safe with idempotent APIs .

--cli-input-json (string) Performs service operation based on the JSON string provided. The JSON string follows the format provided by --generate-cli-skeleton. If other arguments are provided on the command line, the CLI values will override the JSON-provided values. It is not possible to pass arbitrary binary values using a JSON-provided value as the string will be taken literally.

--generate-cli-skeleton (string) Prints a JSON skeleton to standard output without sending an API request. If provided with no value or the value input, prints a sample input JSON that can be used as an argument for --cli-input-json. If provided with the value output, it validates the command inputs and returns a sample output JSON for that command.

Global Options

--debug (boolean)

Turn on debug logging.

--endpoint-url (string)

Override command's default URL with the given URL.

--no-verify-ssl (boolean)

By default, the AWS CLI uses SSL when communicating with AWS services. For each SSL connection, the AWS CLI will verify SSL certificates. This option overrides the default behavior of verifying SSL certificates.

--no-paginate (boolean)

Disable automatic pagination. If automatic pagination is disabled, the AWS CLI will only make one call, for the first page of results.

--output (string)

The formatting style for command output.

• json
• text
• table

--query (string)

A JMESPath query to use in filtering the response data.

--profile (string)

Use a specific profile from your credential file.

--region (string)

The region to use. Overrides config/env settings.

--version (string)

Display the version of this tool.

--color (string)

Turn on/off color output.

• on
• off
• auto

--no-sign-request (boolean)

Do not sign requests. Credentials will not be loaded if this argument is provided.

--ca-bundle (string)

The CA certificate bundle to use when verifying SSL certificates. Overrides config/env settings.

--cli-read-timeout (int)

The maximum socket read time in seconds. If the value is set to 0, the socket read will be blocking and not timeout. The default value is 60 seconds.

--cli-connect-timeout (int)

The maximum socket connect time in seconds. If the value is set to 0, the socket connect will be blocking and not timeout. The default value is 60 seconds.

Output

ContactId -> (string)

The identifier of the contact in this instance of Amazon Connect.