Select your cookie preferences

We use essential cookies and similar tools that are necessary to provide our site and services. We use performance cookies to collect anonymous statistics, so we can understand how customers use our site and make improvements. Essential cookies cannot be deactivated, but you can choose “Customize” or “Decline” to decline performance cookies.

If you agree, AWS and approved third parties will also use cookies to provide useful site features, remember your preferences, and display relevant content, including relevant advertising. To accept or decline all non-essential cookies, choose “Accept” or “Decline.” To make more detailed choices, choose “Customize.”

AWS CloudHSM Client SDK 3 support tool

Focus mode
AWS CloudHSM Client SDK 3 support tool - AWS CloudHSM

The script for the AWS CloudHSM Client SDK 3 extracts the following information:

  • Operating system and its current version

  • Client configuration information from cloudhsm_client.cfg, cloudhsm_mgmt_util.cfg, and application.cfg files

  • Client logs from the location specific to the platform

  • Cluster and HSM information by using cloudhsm_mgmt_util

  • OpenSSL information

  • Current client and build version

  • Installer version

Running the info tool for Client SDK 3

The script creates an output file with all the gathered information. The script creates the output file inside the /tmp directory.

Linux: /opt/cloudhsm/bin/client_info

Windows: C:\Program Files\Amazon\CloudHSM\client_info

Warning

This script has a known issue for Client SDK 3 versions 3.1.0 through 3.3.1. We strongly recommend you upgrade to version 3.3.2 which includes a fix for this issue. Please refer to the Known Issues page for more information before using this tool.

On this page

PrivacySite termsCookie preferences
© 2025, Amazon Web Services, Inc. or its affiliates. All rights reserved.