There are more AWS SDK examples available in the [AWS Doc SDK Examples](https://github.com/awsdocs/aws-doc-sdk-examples) GitHub repo.
# Use `DescribeCases` with an AWS SDK or CLI
The following code examples show how to use `DescribeCases`.
Action examples are code excerpts from larger programs and must be run in context. You can see this action in context in the following code examples:
+ [Learn the basics](support_example_support_Scenario_GetStartedSupportCases_section.md)
+ [Getting started with Support](support_example_support_GettingStarted_062_section.md)
------
#### [ .NET ]
**SDK for .NET**
There's more on GitHub. Find the complete example and learn how to set up and run in the [AWS Code Examples Repository](https://github.com/awsdocs/aws-doc-sdk-examples/tree/main/dotnetv3/Support#code-examples).
```
///
/// Get case details for a list of case ids, optionally with date filters.
///
/// The list of case IDs.
/// Optional display ID.
/// True to include communication. Defaults to true.
/// True to include resolved cases. Defaults to false.
/// The optional start date for a filtered search.
/// The optional end date for a filtered search.
/// Optional language support for your case.
/// Currently Chinese (“zh”), English ("en"), Japanese ("ja") and Korean (“ko”) are supported.
/// A list of CaseDetails.
public async Task> DescribeCases(List caseIds, string? displayId = null, bool includeCommunication = true,
bool includeResolvedCases = false, DateTime? afterTime = null, DateTime? beforeTime = null,
string language = "en")
{
var results = new List();
var paginateCases = _amazonSupport.Paginators.DescribeCases(
new DescribeCasesRequest()
{
CaseIdList = caseIds,
DisplayId = displayId,
IncludeCommunications = includeCommunication,
IncludeResolvedCases = includeResolvedCases,
AfterTime = afterTime?.ToString("s"),
BeforeTime = beforeTime?.ToString("s"),
Language = language
});
// Get the entire list using the paginator.
await foreach (var cases in paginateCases.Cases)
{
results.Add(cases);
}
return results;
}
```
+ For API details, see [DescribeCases](https://docs.aws.amazon.com/goto/DotNetSDKV3/support-2013-04-15/DescribeCases) in *AWS SDK for .NET API Reference*.
------
#### [ CLI ]
**AWS CLI**
**To describe a case**
The following `describe-cases` example returns information about the specified support case in your AWS account.
```
aws support describe-cases \
--display-id "1234567890" \
--after-time "2020-03-23T21:31:47.774Z" \
--include-resolved-cases \
--language "en" \
--no-include-communications \
--max-item 1
```
Output:
```
{
"cases": [
{
"status": "resolved",
"ccEmailAddresses": [],
"timeCreated": "2020-03-23T21:31:47.774Z",
"caseId": "case-12345678910-2013-c4c1d2bf33c5cf47",
"severityCode": "low",
"language": "en",
"categoryCode": "using-aws",
"serviceCode": "general-info",
"submittedBy": "myemail@example.com",
"displayId": "1234567890",
"subject": "Question about my account"
}
]
}
```
For more information, see [Case management](https://docs.aws.amazon.com/awssupport/latest/user/case-management.html) in the *AWS Support User Guide*.
+ For API details, see [DescribeCases](https://awscli.amazonaws.com/v2/documentation/api/latest/reference/support/describe-cases.html) in *AWS CLI Command Reference*.
------
#### [ Java ]
**SDK for Java 2.x**
There's more on GitHub. Find the complete example and learn how to set up and run in the [AWS Code Examples Repository](https://github.com/awsdocs/aws-doc-sdk-examples/tree/main/javav2/example_code/support#code-examples).
```
public static void getOpenCase(SupportClient supportClient) {
try {
// Specify the start and end time.
Instant now = Instant.now();
java.time.LocalDate.now();
Instant yesterday = now.minus(1, ChronoUnit.DAYS);
DescribeCasesRequest describeCasesRequest = DescribeCasesRequest.builder()
.maxResults(20)
.afterTime(yesterday.toString())
.beforeTime(now.toString())
.build();
DescribeCasesResponse response = supportClient.describeCases(describeCasesRequest);
List cases = response.cases();
for (CaseDetails sinCase : cases) {
System.out.println("The case status is " + sinCase.status());
System.out.println("The case Id is " + sinCase.caseId());
System.out.println("The case subject is " + sinCase.subject());
}
} catch (SupportException e) {
System.out.println(e.getLocalizedMessage());
System.exit(1);
}
}
```
+ For API details, see [DescribeCases](https://docs.aws.amazon.com/goto/SdkForJavaV2/support-2013-04-15/DescribeCases) in *AWS SDK for Java 2.x API Reference*.
------
#### [ JavaScript ]
**SDK for JavaScript (v3)**
There's more on GitHub. Find the complete example and learn how to set up and run in the [AWS Code Examples Repository](https://github.com/awsdocs/aws-doc-sdk-examples/tree/main/javascriptv3/example_code/support#code-examples).
```
import { DescribeCasesCommand } from "@aws-sdk/client-support";
import { client } from "../libs/client.js";
export const main = async () => {
try {
// Get all of the unresolved cases in your account.
// Filter or expand results by providing parameters to the DescribeCasesCommand. Refer
// to the TypeScript definition and the API doc for more information on possible parameters.
// https://docs.aws.amazon.com/AWSJavaScriptSDK/v3/latest/clients/client-support/interfaces/describecasescommandinput.html
const response = await client.send(new DescribeCasesCommand({}));
const caseIds = response.cases.map((supportCase) => supportCase.caseId);
console.log(caseIds);
return response;
} catch (err) {
console.error(err);
}
};
```
+ For API details, see [DescribeCases](https://docs.aws.amazon.com/AWSJavaScriptSDK/v3/latest/client/support/command/DescribeCasesCommand) in *AWS SDK for JavaScript API Reference*.
------
#### [ Kotlin ]
**SDK for Kotlin**
There's more on GitHub. Find the complete example and learn how to set up and run in the [AWS Code Examples Repository](https://github.com/awsdocs/aws-doc-sdk-examples/tree/main/kotlin/services/support#code-examples).
```
suspend fun getOpenCase() {
// Specify the start and end time.
val now = Instant.now()
LocalDate.now()
val yesterday = now.minus(1, ChronoUnit.DAYS)
val describeCasesRequest =
DescribeCasesRequest {
maxResults = 20
afterTime = yesterday.toString()
beforeTime = now.toString()
}
SupportClient.fromEnvironment { region = "us-west-2" }.use { supportClient ->
val response = supportClient.describeCases(describeCasesRequest)
response.cases?.forEach { sinCase ->
println("The case status is ${sinCase.status}")
println("The case Id is ${sinCase.caseId}")
println("The case subject is ${sinCase.subject}")
}
}
}
```
+ For API details, see [DescribeCases](https://sdk.amazonaws.com/kotlin/api/latest/index.html) in *AWS SDK for Kotlin API reference*.
------
#### [ PowerShell ]
**Tools for PowerShell V4**
**Example 1: Returns the details of all support cases.**
```
Get-ASACase
```
**Example 2: Returns the details of all support cases since the specified date and time.**
```
Get-ASACase -AfterTime "2013-09-10T03:06Z"
```
**Example 3: Returns the details of the first 10 support cases, including those that have been resolved.**
```
Get-ASACase -MaxResult 10 -IncludeResolvedCases $true
```
**Example 4: Returns the details of the single specified support case.**
```
Get-ASACase -CaseIdList "case-12345678910-2013-c4c1d2bf33c5cf47"
```
**Example 5: Returns the details of specified support cases.**
```
Get-ASACase -CaseIdList @("case-12345678910-2013-c4c1d2bf33c5cf47", "case-18929034710-2011-c4fdeabf33c5cf47")
```
+ For API details, see [DescribeCases](https://docs.aws.amazon.com/powershell/v4/reference) in *AWS Tools for PowerShell Cmdlet Reference (V4)*.
**Tools for PowerShell V5**
**Example 1: Returns the details of all support cases.**
```
Get-ASACase
```
**Example 2: Returns the details of all support cases since the specified date and time.**
```
Get-ASACase -AfterTime "2013-09-10T03:06Z"
```
**Example 3: Returns the details of the first 10 support cases, including those that have been resolved.**
```
Get-ASACase -MaxResult 10 -IncludeResolvedCases $true
```
**Example 4: Returns the details of the single specified support case.**
```
Get-ASACase -CaseIdList "case-12345678910-2013-c4c1d2bf33c5cf47"
```
**Example 5: Returns the details of specified support cases.**
```
Get-ASACase -CaseIdList @("case-12345678910-2013-c4c1d2bf33c5cf47", "case-18929034710-2011-c4fdeabf33c5cf47")
```
+ For API details, see [DescribeCases](https://docs.aws.amazon.com/powershell/v5/reference) in *AWS Tools for PowerShell Cmdlet Reference (V5)*.
------
#### [ Python ]
**SDK for Python (Boto3)**
There's more on GitHub. Find the complete example and learn how to set up and run in the [AWS Code Examples Repository](https://github.com/awsdocs/aws-doc-sdk-examples/tree/main/python/example_code/support#code-examples).
```
class SupportWrapper:
"""Encapsulates Support actions."""
def __init__(self, support_client):
"""
:param support_client: A Boto3 Support client.
"""
self.support_client = support_client
@classmethod
def from_client(cls):
"""
Instantiates this class from a Boto3 client.
"""
support_client = boto3.client("support")
return cls(support_client)
def describe_cases(self, after_time, before_time, resolved):
"""
Describe support cases over a period of time, optionally filtering
by status.
:param after_time: The start time to include for cases.
:param before_time: The end time to include for cases.
:param resolved: True to include resolved cases in the results,
otherwise results are open cases.
:return: The final status of the case.
"""
try:
cases = []
paginator = self.support_client.get_paginator("describe_cases")
for page in paginator.paginate(
afterTime=after_time,
beforeTime=before_time,
includeResolvedCases=resolved,
language="en",
):
cases += page["cases"]
except ClientError as err:
if err.response["Error"]["Code"] == "SubscriptionRequiredException":
logger.info(
"You must have a Business, Enterprise On-Ramp, or Enterprise Support "
"plan to use the AWS Support API. \n\tPlease upgrade your subscription to run these "
"examples."
)
else:
logger.error(
"Couldn't describe cases. Here's why: %s: %s",
err.response["Error"]["Code"],
err.response["Error"]["Message"],
)
raise
else:
if resolved:
cases = filter(lambda case: case["status"] == "resolved", cases)
return cases
```
+ For API details, see [DescribeCases](https://docs.aws.amazon.com/goto/boto3/support-2013-04-15/DescribeCases) in *AWS SDK for Python (Boto3) API Reference*.
------