There are more AWS SDK examples available in the [AWS Doc SDK Examples](https://github.com/awsdocs/aws-doc-sdk-examples) GitHub repo.
# Use `DescribeSeverityLevels` with an AWS SDK or CLI
The following code examples show how to use `DescribeSeverityLevels`.
Action examples are code excerpts from larger programs and must be run in context. You can see this action in context in the following code examples:
+ [Learn the basics](support_example_support_Scenario_GetStartedSupportCases_section.md)
+ [Getting started with Support](support_example_support_GettingStarted_062_section.md)
------
#### [ .NET ]
**SDK for .NET**
There's more on GitHub. Find the complete example and learn how to set up and run in the [AWS Code Examples Repository](https://github.com/awsdocs/aws-doc-sdk-examples/tree/main/dotnetv3/Support#code-examples).
```
///
/// Get the descriptions of support severity levels.
///
/// Optional language for severity levels.
/// Currently Chinese (“zh”), English ("en"), Japanese ("ja") and Korean (“ko”) are supported.
/// The list of support severity levels.
public async Task> DescribeSeverityLevels(string language = "en")
{
var response = await _amazonSupport.DescribeSeverityLevelsAsync(
new DescribeSeverityLevelsRequest()
{
Language = language
});
return response.SeverityLevels;
}
```
+ For API details, see [DescribeSeverityLevels](https://docs.aws.amazon.com/goto/DotNetSDKV3/support-2013-04-15/DescribeSeverityLevels) in *AWS SDK for .NET API Reference*.
------
#### [ CLI ]
**AWS CLI**
**To list the available severity levels**
The following `describe-severity-levels` example lists the available severity levels for a support case.
```
aws support describe-severity-levels
```
Output:
```
{
"severityLevels": [
{
"code": "low",
"name": "Low"
},
{
"code": "normal",
"name": "Normal"
},
{
"code": "high",
"name": "High"
},
{
"code": "urgent",
"name": "Urgent"
},
{
"code": "critical",
"name": "Critical"
}
]
}
```
For more information, see [Choosing a severity](https://docs.aws.amazon.com/awssupport/latest/user/case-management.html#choosing-severity) in the *AWS Support User Guide*.
+ For API details, see [DescribeSeverityLevels](https://awscli.amazonaws.com/v2/documentation/api/latest/reference/support/describe-severity-levels.html) in *AWS CLI Command Reference*.
------
#### [ Java ]
**SDK for Java 2.x**
There's more on GitHub. Find the complete example and learn how to set up and run in the [AWS Code Examples Repository](https://github.com/awsdocs/aws-doc-sdk-examples/tree/main/javav2/example_code/support#code-examples).
```
public static String displaySevLevels(SupportClient supportClient) {
try {
DescribeSeverityLevelsRequest severityLevelsRequest = DescribeSeverityLevelsRequest.builder()
.language("en")
.build();
DescribeSeverityLevelsResponse response = supportClient.describeSeverityLevels(severityLevelsRequest);
List severityLevels = response.severityLevels();
String levelName = null;
for (SeverityLevel sevLevel : severityLevels) {
System.out.println("The severity level name is: " + sevLevel.name());
if (sevLevel.name().compareTo("High") == 0)
levelName = sevLevel.name();
}
return levelName;
} catch (SupportException e) {
System.out.println(e.getLocalizedMessage());
System.exit(1);
}
return "";
}
```
+ For API details, see [DescribeSeverityLevels](https://docs.aws.amazon.com/goto/SdkForJavaV2/support-2013-04-15/DescribeSeverityLevels) in *AWS SDK for Java 2.x API Reference*.
------
#### [ JavaScript ]
**SDK for JavaScript (v3)**
There's more on GitHub. Find the complete example and learn how to set up and run in the [AWS Code Examples Repository](https://github.com/awsdocs/aws-doc-sdk-examples/tree/main/javascriptv3/example_code/support#code-examples).
```
import { DescribeSeverityLevelsCommand } from "@aws-sdk/client-support";
import { client } from "../libs/client.js";
export const main = async () => {
try {
// Get the list of severity levels.
// The available values depend on the support plan for the account.
const response = await client.send(new DescribeSeverityLevelsCommand({}));
console.log(response.severityLevels);
return response;
} catch (err) {
console.error(err);
}
};
```
+ For API details, see [DescribeSeverityLevels](https://docs.aws.amazon.com/AWSJavaScriptSDK/v3/latest/client/support/command/DescribeSeverityLevelsCommand) in *AWS SDK for JavaScript API Reference*.
------
#### [ Kotlin ]
**SDK for Kotlin**
There's more on GitHub. Find the complete example and learn how to set up and run in the [AWS Code Examples Repository](https://github.com/awsdocs/aws-doc-sdk-examples/tree/main/kotlin/services/support#code-examples).
```
suspend fun displaySevLevels(): String {
var levelName = ""
val severityLevelsRequest =
DescribeSeverityLevelsRequest {
language = "en"
}
SupportClient.fromEnvironment { region = "us-west-2" }.use { supportClient ->
val response = supportClient.describeSeverityLevels(severityLevelsRequest)
response.severityLevels?.forEach { sevLevel ->
println("The severity level name is: ${sevLevel.name}")
if (sevLevel.name == "High") {
levelName = sevLevel.name!!
}
}
return levelName
}
}
```
+ For API details, see [DescribeSeverityLevels](https://sdk.amazonaws.com/kotlin/api/latest/index.html) in *AWS SDK for Kotlin API reference*.
------
#### [ PowerShell ]
**Tools for PowerShell V4**
**Example 1: Returns the list of severity levels that can be assigned to an AWS Support case.**
```
Get-ASASeverityLevel
```
**Example 2: Returns the list of severity levels that can be assigned to an AWS Support case. The names of the levels are returned in Japanese.**
```
Get-ASASeverityLevel -Language "ja"
```
+ For API details, see [DescribeSeverityLevels](https://docs.aws.amazon.com/powershell/v4/reference) in *AWS Tools for PowerShell Cmdlet Reference (V4)*.
**Tools for PowerShell V5**
**Example 1: Returns the list of severity levels that can be assigned to an AWS Support case.**
```
Get-ASASeverityLevel
```
**Example 2: Returns the list of severity levels that can be assigned to an AWS Support case. The names of the levels are returned in Japanese.**
```
Get-ASASeverityLevel -Language "ja"
```
+ For API details, see [DescribeSeverityLevels](https://docs.aws.amazon.com/powershell/v5/reference) in *AWS Tools for PowerShell Cmdlet Reference (V5)*.
------
#### [ Python ]
**SDK for Python (Boto3)**
There's more on GitHub. Find the complete example and learn how to set up and run in the [AWS Code Examples Repository](https://github.com/awsdocs/aws-doc-sdk-examples/tree/main/python/example_code/support#code-examples).
```
class SupportWrapper:
"""Encapsulates Support actions."""
def __init__(self, support_client):
"""
:param support_client: A Boto3 Support client.
"""
self.support_client = support_client
@classmethod
def from_client(cls):
"""
Instantiates this class from a Boto3 client.
"""
support_client = boto3.client("support")
return cls(support_client)
def describe_severity_levels(self, language):
"""
Get the descriptions of available severity levels for support cases for a language.
:param language: The language for support severity levels.
Currently, only "en" (English) and "ja" (Japanese) are supported.
:return: The list of severity levels.
"""
try:
response = self.support_client.describe_severity_levels(language=language)
severity_levels = response["severityLevels"]
except ClientError as err:
if err.response["Error"]["Code"] == "SubscriptionRequiredException":
logger.info(
"You must have a Business, Enterprise On-Ramp, or Enterprise Support "
"plan to use the AWS Support API. \n\tPlease upgrade your subscription to run these "
"examples."
)
else:
logger.error(
"Couldn't get severity levels for language %s. Here's why: %s: %s",
language,
err.response["Error"]["Code"],
err.response["Error"]["Message"],
)
raise
else:
return severity_levels
```
+ For API details, see [DescribeSeverityLevels](https://docs.aws.amazon.com/goto/boto3/support-2013-04-15/DescribeSeverityLevels) in *AWS SDK for Python (Boto3) API Reference*.
------