# Amazon Connect

Amazon Connect is a contact center as a service (CCaaS) solution that offers easy, self-service configuration and enables dynamic, personal, and natural customer engagement at any scale.

- [Administrator Guide](/connect/latest/adminguide/what-is-amazon-connect.html): Helps you get started using Amazon Connect. Learn how to provision, configure, monitor, and scale a virtual contact center.
- [Amazon Connect API Reference](/connect/latest/APIReference/Welcome.html): Describes all the API operations for Amazon Connect, including Amazon Q in Connect, AppIntegrations Service, Amazon Participant Service, Cases, Contact Lens, Customer Profiles, Outbound Campaigns, and Voice ID.
- [Amazon Connect Agent Workspace Developer Guide for Third-party Apps](/agentworkspace/latest/devguide/what-is-service.html): Helps you get started with developing third-party apps in the Amazon Connect Agent Workspace.

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## Related Links

- [AWS Glossary](http://docs.aws.amazon.com/general/latest/gr/glos-chap.html)
- [Getting Started with AWS](https://aws.amazon.com/documentation/gettingstarted/)
- [SDKs & Tools](https://aws.amazon.com/tools/)
- [AWS General Reference](http://docs.aws.amazon.com/general/latest/gr/Welcome.html)
- [AWS Training](https://aws.amazon.com/training/)
- [AWS Case Studies](https://aws.amazon.com/solutions/case-studies/)
- [AWS Whitepapers](https://aws.amazon.com/whitepapers/)