# AiAgentInfo
<a name="API_AiAgentInfo"></a>

 Information of the AI agent involved in the contact.

## Contents
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 ** AiAgentEscalated **   <a name="connect-Type-AiAgentInfo-AiAgentEscalated"></a>
 A boolean flag indicating whether the contact initially handled by this AI agent was escalated to a human agent.   
Type: Boolean  
Required: No

 ** AiAgentVersionId **   <a name="connect-Type-AiAgentInfo-AiAgentVersionId"></a>
 The unique identifier that specifies both the AI agent ID and its version number that was involved in the contact   
Type: String  
Length Constraints: Minimum length of 0. Maximum length of 128.  
Required: No

 ** AiUseCase **   <a name="connect-Type-AiAgentInfo-AiUseCase"></a>
 The use case or scenario for which the AI agent is involved in the contact   
Type: String  
Valid Values: `AgentAssistance | SelfService`   
Required: No

## See Also
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For more information about using this API in one of the language-specific AWS SDKs, see the following:
+  [AWS SDK for C\$1\$1](https://docs.aws.amazon.com/goto/SdkForCpp/connect-2017-08-08/AiAgentInfo) 
+  [AWS SDK for Java V2](https://docs.aws.amazon.com/goto/SdkForJavaV2/connect-2017-08-08/AiAgentInfo) 
+  [AWS SDK for Ruby V3](https://docs.aws.amazon.com/goto/SdkForRubyV3/connect-2017-08-08/AiAgentInfo)