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RoutingCriteriaInputStep - Amazon Connect

RoutingCriteriaInputStep

Step defines the list of agents to be routed or route based on the agent requirements such as ProficiencyLevel, Name, or Value.

Contents

Expiry

An object to specify the expiration of a routing step.

Type: RoutingCriteriaInputStepExpiry object

Required: No

Expression

A tagged union to specify expression for a routing step.

Type: Expression object

Required: No

See Also

For more information about using this API in one of the language-specific AWS SDKs, see the following:

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