Request Syntax URI Request Parameters Request Body Response Syntax Response Elements Errors See Also

UpdateOutboundEmailContactMessage

Updates the draft outbound email message for a contact. Use this operation to save changes to an in-progress outbound email reply before you send it. This operation applies only to contacts with an OUTBOUND or AGENT_REPLY initiation method; it isn't supported for flow-initiated emails.

Request Syntax


PUT /instances/InstanceId/contacts/ContactId/outbound-email-message HTTP/1.1
Content-type: application/json

{
   "EmailMessage": { 
      "MessageSourceType": "string",
      "RawMessage": { 
         "Body": "string",
         "ContentType": "string"
      }
   }
}

URI Request Parameters

The request uses the following URI parameters.

ContactId

The identifier of the contact in this instance of Connect Customer.

Length Constraints: Minimum length of 1. Maximum length of 256.

Required: Yes

InstanceId

The identifier of the Connect Customer instance. You can find the instance ID in the Amazon Resource Name (ARN) of the instance.

Length Constraints: Minimum length of 1. Maximum length of 100.

Required: Yes

Request Body

The request accepts the following data in JSON format.

EmailMessage

The email message body to update on the outbound email draft.

Type: UpdateOutboundEmailContent object

Required: Yes

Response Syntax


HTTP/1.1 200
Content-type: application/json

{
   "ContactId": "string"
}

Response Elements

If the action is successful, the service sends back an HTTP 200 response.

The following data is returned in JSON format by the service.

ContactId

The identifier of the contact in this instance of Connect Customer.

Type: String

Length Constraints: Minimum length of 1. Maximum length of 256.

Errors

For information about the errors that are common to all actions, see Common Error Types.

AccessDeniedException

You do not have sufficient permissions to perform this action.

HTTP Status Code: 403

InternalServiceException

Request processing failed because of an error or failure with the service.

Message: The message.

HTTP Status Code: 500

InvalidRequestException

The request is not valid.

Message: The message about the request.
Reason: Reason why the request was invalid.

HTTP Status Code: 400

ResourceConflictException

A resource already has that name.

HTTP Status Code: 409

ResourceNotFoundException

The specified resource was not found.

Message: The message about the resource.

HTTP Status Code: 404

ThrottlingException

The throttling limit has been exceeded.

HTTP Status Code: 429