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TagContact - Amazon Connect

TagContact

Sets a collection of tag to the current contact. With this type of operation, either all tags are set or none are set.

Each tag on a contact is a key-value pair, that is, it is composed of a key and a value. There are two types of tags: user-defined tags and system tags. You create a user-defined tag. A system tag is automatically created by AWS services. A system tag is prefixed with aws:. You cannot change it.

The TagContact action parameters correspond to user-defined tags that are applied on a contact.

Parameter object

{ "Tags": { an Object that holds the tags to be set. "Key1":"Value1" Both the key and value may be defined statically or dynamically. } }

Results and conditions

None.

Errors

None.

Restrictions

None. This can be used in any type of flow and any channel.

Corresponding block in the UI

Contact tags

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