Concepts - Amazon Connect

Concepts

The following terms are used in the Rules Function language.

Operator

A function that is used to evaluate Operands. The very top Operator has to be either AND or OR.

Operands

An array of objects that Operator is evaluating on. The length the array and the type of each object depends on the Operator defined on the same level.

ComparisonValue

A JSON path string that specifies the value field the rule is comparing.

FilterClause

An object that defines additional criteria that the rule is evaluating against. Depending on ComparisonValue, the value of this field varies.

Negate

A Boolean value that indicates if negation should be applied to the operator.