# Create rules to automate tasks in Amazon Connect
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A rule is an action that Amazon Connect automatically performs, based on conditions you specify. Contact center managers, supervisors and QA analysts can quickly create rules from the Amazon Connect console. No coding is required.

## More information
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+ To create and manage rules programmatically, see [Rules actions](https://docs.aws.amazon.com/connect/latest/APIReference/rules-api.html) and the [Amazon Connect Rules Function language](https://docs.aws.amazon.com/connect/latest/APIReference/connect-rules-language.html) in the *Amazon Connect API Reference Guide*. 
+ [Add real-time alerts to Contact Lens for supervisors based on keywords and phrases in a call](add-rules-for-alerts.md)
+ [Automatically categorize contacts by matching conversations with natural language statements, or specific words and phrases](rules.md)
+ [Create a rule that generates a task](contact-lens-rules-create-task.md)
+ [Create a rule that generates an EventBridge event](contact-lens-rules-eventbridge-event.md)
+ [Create rules that send email notifications](contact-lens-rules-email.md)
+ [Notify supervisors and agents about performance evaluations](create-evaluation-rules.md)
+ [Create alerts on real-time metrics in Amazon Connect](rule-real-time-metrics.md)
+ [Create rules that generate tasks for third-party integrations in Amazon Connect](add-rules-task-creation.md)