

# Create a new task in the Contact Control Panel (CCP)
<a name="create-task"></a>

You can create a task any time, even when your status is Offline. And you can assign a task to anyone who has a quick connect, including yourself. 

You can create a task, which starts the task immediately. Or you can schedule the task to start on a future date and time.

1. Open the CCP. Select the **Task** tab, and then choose **Create task**.   
![\[The CCP, the task button.\]](http://docs.aws.amazon.com/connect/latest/adminguide/images/test-create-task-ccp.png)

1. Complete the **Create task** page. When you choose **Assign to**, you can assign a task only to someone or a queue that has quick connect.

   Choose **Create**. 

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#### [ CCP only ]

   The following image shows the option to create a task in the CCP.

![\[The CCP, the create task page, the schedule date and time section, the create button.\]](http://docs.aws.amazon.com/connect/latest/adminguide/images/test-create-task-ccp-2.png)


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1. If you chose yourself, the task is routed to you. Choose **Accept task**.  
![\[The CCP, an incoming take, the accept task button.\]](http://docs.aws.amazon.com/connect/latest/adminguide/images/test-tasks-incoming.png)

## Create a scheduled task
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You can schedule a task to start on a future date and time.

1. Complete the steps to create a task. For example, add a **Task name** and **Assign to** a quick connect.

1. In the **Scheduled date / time** section, choose a future date and time, and specify the timezone. You can schedule a task up to six days in future.

1. If you want to clear all values in the **Scheduled date / time** section and start over, choose **Clear scheduled date / time**. 

![\[The create task page, the scheduled date and time section.\]](http://docs.aws.amazon.com/connect/latest/adminguide/images/scheduled-task.png)
