# Sets the agent state to Offline in Amazon Connect Customer agent workspace
<a name="3P-apps-agent-requests-setoffline"></a>

 Sets the agent state to Offline. The promise resolves after the agent state is set in the backend.

 **Signature** 

```
  setOffline(): Promise<SetAvailabilityStateResult>
```

 **Usage** 

```
const availabilityStateResult: SetAvailabilityStateResult = await agentClient.setOffline();
```

 **Output - SetAvailabilityStateResult** 


|  **Parameter**  |  **Type**  |  **Description**  | 
| --- | --- | --- | 
|  status  |  string  |  The status will be updated or queued depending on if the agent is currently handling an active contact. | 
|  current  |  AgentState  |  Represents the current state of the agent.  | 
|  next  |  AgentState  |  It'll be the target state if the agent is handling active contact. Applicable when the status is queued. | 

 **Permissions required:** 

```
User.Configuration.Edit              
```