# DismissUserContact
<a name="API_DismissUserContact"></a>

Dismisses contacts from an agent’s CCP and returns the agent to an available state, which allows the agent to receive a new routed contact. Contacts can only be dismissed if they are in a `MISSED`, `ERROR`, `ENDED`, or `REJECTED` state in the [Agent Event Stream](https://docs.aws.amazon.com/connect/latest/adminguide/about-contact-states.html).

## Request Syntax
<a name="API_DismissUserContact_RequestSyntax"></a>

```
POST /users/InstanceId/UserId/contact HTTP/1.1
Content-type: application/json

{
   "ContactId": "string"
}
```

## URI Request Parameters
<a name="API_DismissUserContact_RequestParameters"></a>

The request uses the following URI parameters.

 ** [InstanceId](#API_DismissUserContact_RequestSyntax) **   <a name="connect-DismissUserContact-request-uri-InstanceId"></a>
The identifier of the Amazon Connect instance. You can find the instanceId in the ARN of the instance.  
Length Constraints: Minimum length of 1. Maximum length of 100.  
Required: Yes

 ** [UserId](#API_DismissUserContact_RequestSyntax) **   <a name="connect-DismissUserContact-request-uri-UserId"></a>
The identifier of the user account.  
Required: Yes

## Request Body
<a name="API_DismissUserContact_RequestBody"></a>

The request accepts the following data in JSON format.

 ** [ContactId](#API_DismissUserContact_RequestSyntax) **   <a name="connect-DismissUserContact-request-ContactId"></a>
The identifier of the contact.  
Type: String  
Length Constraints: Minimum length of 1. Maximum length of 256.  
Required: Yes

## Response Syntax
<a name="API_DismissUserContact_ResponseSyntax"></a>

```
HTTP/1.1 200
```

## Response Elements
<a name="API_DismissUserContact_ResponseElements"></a>

If the action is successful, the service sends back an HTTP 200 response with an empty HTTP body.

## Errors
<a name="API_DismissUserContact_Errors"></a>

For information about the errors that are common to all actions, see [Common Error Types](CommonErrors.md).

 ** AccessDeniedException **   
You do not have sufficient permissions to perform this action.  
HTTP Status Code: 403

 ** InternalServiceException **   
Request processing failed because of an error or failure with the service.    
 ** Message **   
The message.
HTTP Status Code: 500

 ** InvalidParameterException **   
One or more of the specified parameters are not valid.    
 ** Message **   
The message about the parameters.
HTTP Status Code: 400

 ** InvalidRequestException **   
The request is not valid.    
 ** Message **   
The message about the request.  
 ** Reason **   
Reason why the request was invalid.
HTTP Status Code: 400

 ** ResourceNotFoundException **   
The specified resource was not found.    
 ** Message **   
The message about the resource.
HTTP Status Code: 404

 ** ThrottlingException **   
The throttling limit has been exceeded.  
HTTP Status Code: 429

## See Also
<a name="API_DismissUserContact_SeeAlso"></a>

For more information about using this API in one of the language-specific AWS SDKs, see the following:
+  [AWS Command Line Interface V2](https://docs.aws.amazon.com/goto/cli2/connect-2017-08-08/DismissUserContact) 
+  [AWS SDK for .NET V4](https://docs.aws.amazon.com/goto/DotNetSDKV4/connect-2017-08-08/DismissUserContact) 
+  [AWS SDK for C\$1\$1](https://docs.aws.amazon.com/goto/SdkForCpp/connect-2017-08-08/DismissUserContact) 
+  [AWS SDK for Go v2](https://docs.aws.amazon.com/goto/SdkForGoV2/connect-2017-08-08/DismissUserContact) 
+  [AWS SDK for Java V2](https://docs.aws.amazon.com/goto/SdkForJavaV2/connect-2017-08-08/DismissUserContact) 
+  [AWS SDK for JavaScript V3](https://docs.aws.amazon.com/goto/SdkForJavaScriptV3/connect-2017-08-08/DismissUserContact) 
+  [AWS SDK for Kotlin](https://docs.aws.amazon.com/goto/SdkForKotlin/connect-2017-08-08/DismissUserContact) 
+  [AWS SDK for PHP V3](https://docs.aws.amazon.com/goto/SdkForPHPV3/connect-2017-08-08/DismissUserContact) 
+  [AWS SDK for Python](https://docs.aws.amazon.com/goto/boto3/connect-2017-08-08/DismissUserContact) 
+  [AWS SDK for Ruby V3](https://docs.aws.amazon.com/goto/SdkForRubyV3/connect-2017-08-08/DismissUserContact)