Filters - Amazon Connect

Filters

Contains the filter to apply when retrieving metrics.

Contents

Channels

The channel to use to filter the metrics.

Type: Array of strings

Array Members: Maximum number of 3 items.

Valid Values: VOICE | CHAT | TASK

Required: No

Queues

The queues to use to filter the metrics. You should specify at least one queue, and can specify up to 100 queues per request. The GetCurrentMetricsData API in particular requires a queue when you include a Filter in your request.

Type: Array of strings

Array Members: Minimum number of 1 item. Maximum number of 100 items.

Required: No

RoutingProfiles

A list of up to 100 routing profile IDs or ARNs.

Type: Array of strings

Array Members: Minimum number of 1 item. Maximum number of 100 items.

Required: No

RoutingStepExpressions

A list of expressions as a filter, in which an expression is an object of a step in a routing criteria.

Type: Array of strings

Array Members: Maximum number of 50 items.

Length Constraints: Minimum length of 1. Maximum length of 3000.

Required: No

See Also

For more information about using this API in one of the language-specific AWS SDKs, see the following: