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FieldsConfiguration - Amazon Connect Customer

FieldsConfiguration

Specifies the fields whose values to take from the secondary case when you merge cases.

Contents

fieldIds

The fields whose values to take from the source case. Each field must exist on the source case and must be a field that can be merged. Don't list the same field more than once.

Type: Array of FieldIdentifier objects

Required: Yes

sourceCaseId

The unique identifier of the case to take the field values from. This must be the secondary case.

Type: String

Length Constraints: Minimum length of 1. Maximum length of 500.

Pattern: [A-Za-z0-9\-._/:#=+-]*

Required: Yes

See Also

For more information about using this API in one of the language-specific AWS SDKs, see the following: