GetCustomerProfileObject - Amazon Connect

GetCustomerProfileObject

Retrieve a customer profile object of the desired type, based on recency or any search identifier. Customer Profiles must be enabled for your Amazon Connect instance.

See ListProfileObjects in the Amazon Connect Customer Profiles API Reference.

Parameter object

A ProfileId and ObjectType must be present. Either UseLatest, or IdentifierName and IdentifierValue must be present.

{ "ProfileRequestData": { "ProfileId": Profile owning the object, "ObjectType": Type of object being retrieved, "IdentifierName": Optional name of search identifier, "IdentifierValue": Optional value of search identifier, "UseLatset": true / false }, "ProfileResponseData": { All of these fields are optional. Asset ID, if a single asset is found, is always persisted under the Customer -> Asset -> AssetID attribute + $.Customer.Asset.AssetId Order ID, if a single order is found, is always persisted under the Customer -> Order -> OrderId attribute + $.Customer.Order.OrderId Case ID, if a single case is found, is always persisted under the Customer -> Case -> CaseID attribute + $.Customer.Case.CaseId "AssetAssetId", "AssetProfileId", "AssetAssetName", "AssetSerialNumber", "AssetModelNumber", "AssetModelName", "AssetProductSKU", "AssetPurchaseDate", "AssetUsageEndDate", "AssetStatus", "AssetPrice", "AssetQuantity", "AssetDescription", "AssetAdditionalInformation", "AssetDataSource", "AssetAttributes.x", "OrderOrderId", "OrderProfileId", "OrderCustomerEmail", "OrderCustomerPhone", "OrderCreatedDate", "OrderUpdatedDate", "OrderProcessedDate", "OrderClosedDate", "OrderCancelledDate", "OrderCancelReason", "OrderName", "OrderAdditionalInformation", "OrderGateway", "OrderStatus", "OrderStatusCode", "OrderStatusUrl", "OrderCreditCardNumber", "OrderCreditCardCompany", "OrderFulfillmentStatus", "OrderTotalPrice", "OrderTotalTax", "OrderTotalDiscounts", "OrderTotalItemsPrice", "OrderTotalShippingPrice", "OrderTotalTipReceived", "OrderCurrency", "OrderTotalWeight", "OrderBillingName", "OrderBillingAddress1", "OrderBillingAddress2", "OrderBillingAddress3", "OrderBillingAddress4", "OrderBillingCity", "OrderBillingCounty", "OrderBillingCountry", "OrderBillingPostalCode", "OrderBillingProvince", "OrderBillingState", "OrderShippingName", "OrderShippingAddress1", "OrderShippingAddress2", "OrderShippingAddress3", "OrderShippingAddress4", "OrderShippingCity", "OrderShippingCounty", "OrderShippingCountry", "OrderShippingPostalCode", "OrderShippingProvince", "OrderShippingState", "OrderAttributes.x", "CaseCaseId", "CaseProfileId", "CaseTitle", "CaseSummary", "CaseStatus", "CaseReason", "CaseCreatedBy", "CaseCreatedDate", "CaseUpdatedDate", "CaseClosedDate", "CaseAdditionalInformation", "CaseDataSource", "CaseAttributes.x", "ObjectAttributes.x" } }

Results and conditions

None. Conditions are not supported. If an error does not occur, the response's attributes are available dynamically under the $.Customer path based on the attributes included in ProfileResponseData.

Errors

  • NoneFoundError - if no profiles were found for the associated profile search key.

  • NoMatchingError - if no other Error matches.

Corresponding block in the UI

Customer profiles block