Endpoint security software compatibility
Enterprise endpoint security products such as host-based firewalls, endpoint detection and response (EDR) agents, and antivirus software can sometimes interfere with AWS Client VPN connections. If you experience connectivity issues when using the AWS provided client, you might need to configure exclusions in your endpoint security software.
AWS Client VPN executable paths
The AWS provided client installs the following key executables. You might need these paths when configuring firewall rules, application allowlists, or endpoint security policies.
Windows
Version 6.0 and later
- Graphical user interface
-
C:\Program Files\Amazon\AWS VPN Client\AWS VPN Client.exe - Command line interface
-
C:\Program Files\Amazon\AWS VPN Client\aws-vpn-client.exe - Windows service
-
C:\Program Files\Amazon\AWS VPN Client\aws-client-vpn-daemon.exeThis is the core process that establishes and maintains the VPN tunnel connection.
Before version 6.0
- VPN client application
-
C:\Program Files\Amazon\AWS VPN Client\AWSVPNClient.exe - OpenVPN process
-
C:\Program Files\Amazon\AWS VPN Client\Resources\openvpn\acvc-openvpn.exeThis is the core process that establishes and maintains the VPN tunnel connection.
- Windows service
-
C:\Program Files\Amazon\AWS VPN Client\AWSVPNClient.Service.exe
macOS
Version 6.0 and later
- Graphical user interface
-
/Applications/AWS VPN Client/AWS VPN Client.app/Contents/MacOS/AWS VPN Client - Command line interface
-
/Applications/AWS VPN Client/AWS VPN Client.app/Contents/MacOS/aws-vpn-clientA convenience symlink is also installed at
/usr/local/bin/aws-vpn-client. - Daemon
-
/Applications/AWS VPN Client/AWS VPN Client.app/Contents/Helpers/aws-client-vpn-daemonThis is the core process that establishes and maintains the VPN tunnel connection.
Before version 6.0
- VPN client application
-
/Applications/AWS VPN Client/AWS VPN Client.app/Contents/MacOS/AWS VPN Client - OpenVPN process
-
/Applications/AWS VPN Client/AWS VPN Client.app/Contents/Resources/openvpn/acvc-openvpnThis is the core process that establishes and maintains the VPN tunnel connection.
- Privileged helper
-
/Library/PrivilegedHelperTools/com.amazonaws.acvc.helperManages routes and DNS configuration on behalf of the application.
Linux
Version 6.0 and later
- Graphical user interface
-
/opt/awsvpnclient/AWS VPN Client - Command line interface
-
/opt/awsvpnclient/aws-vpn-client - Daemon
-
/opt/awsvpnclient/aws-client-vpn-daemonThis is the core process that establishes and maintains the VPN tunnel connection.
Before version 6.0
- VPN client application
-
/opt/awsvpnclient/AWS VPN Client - OpenVPN process
-
/opt/awsvpnclient/Resources/openvpn/acvc-openvpnThis is the core process that establishes and maintains the VPN tunnel connection.
- Privileged service
-
/opt/awsvpnclient/Service/ACVC.GTK.ServiceManages VPN connections and routes on behalf of the application.
Network requirements
The AWS provided client requires outbound network access to the Client VPN endpoint to establish a VPN connection. Ensure that your firewall or endpoint security software allows outbound traffic from the VPN tunnel process to the port and protocol configured on your Client VPN endpoint.
Version 6.0 and later
-
Windows:
aws-client-vpn-daemon.exe -
macOS:
aws-client-vpn-daemon -
Linux:
aws-client-vpn-daemon
Before version 6.0
-
Windows:
acvc-openvpn.exe -
macOS and Linux:
acvc-openvpn
Configuring endpoint security exclusions
If your endpoint security product interferes with AWS provided client connectivity, review the following exclusion categories with your security administrator:
- Process-based exclusions
-
Add the executables listed in AWS Client VPN executable paths to your endpoint security product's process allowlist or exclusion list.
- Network-based exclusions
-
Allow outbound traffic from the VPN tunnel process to your Client VPN endpoint's port and protocol. For version 6.0 and later, this is
aws-client-vpn-daemon(oraws-client-vpn-daemon.exeon Windows). For earlier versions, this isacvc-openvpn(oracvc-openvpn.exeon Windows). - Path-based exclusions
-
Exclude the AWS provided client installation directory from real-time scanning or behavioral analysis:
-
Windows:
C:\Program Files\Amazon\AWS VPN Client\ -
macOS:
/Applications/AWS VPN Client/ -
Linux:
/opt/awsvpnclient/
-
Important
Prescriptive configuration instructions for specific third-party endpoint security products are outside the scope of AWS documentation due to variability across product versions and configurations. Consult your endpoint security vendor's documentation for detailed instructions on configuring exclusions for your specific product.