3 – Understand how you will operate the workload
How do you know that you are ready to support and operate a workload? Evaluate the operational readiness of your workload, processes and procedures, and personnel to understand the operational risks related to your workload. Create runbooks for common operations, playbooks for issues and automate as many operations as possible to improve resilience and reduce errors.
| ID | Priority | Best Practice |
|---|---|---|
| ☐ BP 3.1 | Required | Ensure personnel capability |
| ☐ BP 3.2 | Required | Ensure your cloud operating model matches your operational aims |
| ☐ BP 3.3 | Required | Share design standards and educate new support personnel in procedures |
| ☐ BP 3.4 | Required | Use runbooks to perform SAP landscape operations |
| ☐ BP 3.5 | Required | Use playbooks to investigate issues |
| ☐ BP 3.6 | Highly Recommended | Use automation to perform SAP landscape operations |
For more details, see the following links and information:
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AWS Whitepaper: AWS Cloud Operating Model
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AWS Service: AWS Cloud Adoption Framework (AWS CAF)
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AWS Service: AWS Config
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AWS Service: AWS Systems Manager
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AWS Documentation: AWS Systems Manager Features
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SAP on AWS Blog: DevOps for SAP – Driving Innovation and Lowering Costs
