Troubleshooting data collection issues related to Windows Management Instrumentation in AWS DMS - AWS Database Migration Service

Troubleshooting data collection issues related to Windows Management Instrumentation in AWS DMS

If you run into issues related to Windows Management Instrumentation with the DMS data collector, try the following actions.

WMI: The RPC server is unavailable. (Exception from HRESULT: 0x800706BA)

Turn on the inbound firewall rule "Windows Management Instrumentation (DCOM–In)". For example:

* Inbound TCP/IP at local port 135.

Also, turn on the inbound firewall rule "Windows Management Instrumentation (WMI–In)". For example:

* Inbound TCP/IP at local port 49152 – 65535 for Windows Server 2008 and higher versions.

* Inbound TCP/IP at local port 1025 – 5000 for Windows Server 2003 and lower versions.

WMI: Access is denied. (Exception from HRESULT: 0x80070005 (E_ACCESSDENIED))

Try the following:

  • Add the DMS data collector user to the Windows group, Distributed COM Users or Administrators.

  • Start the Windows Management Instrumentation service and set its start-up type to Automatic.

  • Make sure that your DMS data collector user name is in the \ format.

WMI: Access denied

Add Remote Enable permission to the DMS data collector user on the root WMI namespace.

Use Advanced settings and make sure that permissions apply to "This namespace and subnamespaces."

WMI: The call was canceled by the message filter. (Exception from HRESULT: 0x80010002...)

Restart the Windows Management Instrumentation service.