RoutingProfileQueueReference
Contains the channel and queue identifier for a routing profile.
Contents
- Channel
-
The channels agents can handle in the Contact Control Panel (CCP) for this routing profile.
Type: String
Valid Values:
VOICE | CHAT | TASK | EMAILRequired: Yes
- QueueId
-
The identifier for the queue.
Type: String
Required: Yes
See Also
For more information about using this API in one of the language-specific AWS SDKs, see the following:
