TranscriptCriteria
A structure that defines search criteria base on words or phrases, participants in the Contact Lens conversational analytics transcript.
Contents
- MatchType
-
The match type combining search criteria using multiple search texts in a transcript criteria.
Type: String
Valid Values:
MATCH_ALL | MATCH_ANYRequired: Yes
- ParticipantRole
-
The participant role in a transcript
Type: String
Valid Values:
AGENT | CUSTOMER | SYSTEM | CUSTOM_BOT | SUPERVISORRequired: Yes
- SearchText
-
The words or phrases used to search within a transcript.
Type: Array of strings
Array Members: Minimum number of 0 items. Maximum number of 100 items.
Length Constraints: Maximum length of 128.
Required: Yes
See Also
For more information about using this API in one of the language-specific AWS SDKs, see the following:
