Transcript - Amazon Connect

Transcript

A structure that defines search criteria and matching logic to search for contacts by matching text with transcripts analyzed by Amazon Connect Contact Lens.

Contents

Criteria

The list of search criteria based on Contact Lens conversational analytics transcript.

Type: Array of TranscriptCriteria objects

Array Members: Minimum number of 0 items. Maximum number of 6 items.

Required: Yes

MatchType

The match type combining search criteria using multiple transcript criteria.

Type: String

Valid Values: MATCH_ALL | MATCH_ANY

Required: No

See Also

For more information about using this API in one of the language-specific AWS SDKs, see the following: