GetCalculatedAttributesForCustomerProfile - Amazon Connect

GetCalculatedAttributesForCustomerProfile

Retrieve calculated attributes for a customer profile. Customer Profiles must be enabled for your Amazon Connect instance.

Parameter object

A ProfileId must be present.

{ "ProfileRequestData": { "ProfileId": Profile owning the calculated attribute }, "ProfileResponseData": { All of these fields are optional. "CalculatedAttributes._average_hold_time", "CalculatedAttributes._frequent_caller", "CalculatedAttributes.x", } }

Results and conditions

None. Conditions are not supported. If an error does not occur, the response's attributes are available dynamically under the $.Customer path based on the attributes included in ProfileResponseData.

Errors

  • NoneFoundError - if no profiles were found for the associated profile search key.

  • NoMatchingError - if no other Error matches.

Corresponding block in the UI

Customer profiles block