AWS Systems Manager Incident Manager endpoints and quotas
The following are the service endpoints and service quotas for this service. To connect programmatically to an AWS service, you use an endpoint. In addition to the standard AWS endpoints, some AWS services offer FIPS endpoints in selected Regions. For more information, see AWS service endpoints. Service quotas, also referred to as limits, are the maximum number of service resources or operations for your AWS account. For more information, see AWS service quotas.
Note
AWS recommends using Regional STS endpoints within your applications and avoid using the global (legacy) STS endpoint. Regional STS endpoints reduce latency, build in redundancy, and increase session token validity. For more information about configuring your applications to use the regional STS endpoint, see AWS STS Regionalized endpoints in the AWS SDKs and Tools Reference Guide. For more information about the global (legacy) AWS STS endpoint, including how to monitor for use of this endpoint, see How to use Regional AWS STS endpoints in the AWS Security blog.
Service endpoints
Incident Manager incidents
| Region Name | Region | Endpoint | Protocol |
|---|---|---|---|
| US East (Ohio) | us-east-2 |
ssm-incidents.us-east-2.amazonaws.com ssm-incidents-fips.us-east-2.amazonaws.com |
HTTPS HTTPS |
| US East (N. Virginia) | us-east-1 |
ssm-incidents.us-east-1.amazonaws.com ssm-incidents-fips.us-east-1.amazonaws.com |
HTTPS HTTPS |
| US West (N. California) | us-west-1 |
ssm-incidents.us-west-1.amazonaws.com ssm-incidents-fips.us-west-1.amazonaws.com |
HTTPS HTTPS |
| US West (Oregon) | us-west-2 |
ssm-incidents.us-west-2.amazonaws.com ssm-incidents-fips.us-west-2.amazonaws.com |
HTTPS HTTPS |
| Asia Pacific (Mumbai) | ap-south-1 | ssm-incidents.ap-south-1.amazonaws.com | HTTPS |
| Asia Pacific (Seoul) | ap-northeast-2 | ssm-incidents.ap-northeast-2.amazonaws.com | HTTPS |
| Asia Pacific (Singapore) | ap-southeast-1 | ssm-incidents.ap-southeast-1.amazonaws.com | HTTPS |
| Asia Pacific (Sydney) | ap-southeast-2 | ssm-incidents.ap-southeast-2.amazonaws.com | HTTPS |
| Asia Pacific (Tokyo) | ap-northeast-1 | ssm-incidents.ap-northeast-1.amazonaws.com | HTTPS |
| Canada (Central) | ca-central-1 |
ssm-incidents.ca-central-1.amazonaws.com ssm-incidents-fips.ca-central-1.amazonaws.com |
HTTPS HTTPS |
| Europe (Frankfurt) | eu-central-1 | ssm-incidents.eu-central-1.amazonaws.com | HTTPS |
| Europe (Ireland) | eu-west-1 | ssm-incidents.eu-west-1.amazonaws.com | HTTPS |
| Europe (London) | eu-west-2 | ssm-incidents.eu-west-2.amazonaws.com | HTTPS |
| Europe (Paris) | eu-west-3 | ssm-incidents.eu-west-3.amazonaws.com | HTTPS |
| Europe (Stockholm) | eu-north-1 | ssm-incidents.eu-north-1.amazonaws.com | HTTPS |
| South America (São Paulo) | sa-east-1 | ssm-incidents.sa-east-1.amazonaws.com | HTTPS |
Incident Manager contacts
| Region Name | Region | Endpoint | Protocol |
|---|---|---|---|
| US East (Ohio) | us-east-2 | ssm-contacts.us-east-2.amazonaws.com | HTTPS |
| US East (N. Virginia) | us-east-1 | ssm-contacts.us-east-1.amazonaws.com | HTTPS |
| US West (N. California) | us-west-1 | ssm-contacts.us-west-1.amazonaws.com | HTTPS |
| US West (Oregon) | us-west-2 | ssm-contacts.us-west-2.amazonaws.com | HTTPS |
| Asia Pacific (Mumbai) | ap-south-1 | ssm-contacts.ap-south-1.amazonaws.com | HTTPS |
| Asia Pacific (Tokyo) | ap-northeast-1 | ssm-contacts.ap-northeast-1.amazonaws.com | HTTPS |
| Asia Pacific (Seoul) | ap-northeast-2 | ssm-contacts.ap-northeast-2.amazonaws.com | HTTPS |
| Asia Pacific (Singapore) | ap-southeast-1 | ssm-contacts.ap-southeast-1.amazonaws.com | HTTPS |
| Asia Pacific (Sydney) | ap-southeast-2 | ssm-contacts.ap-southeast-2.amazonaws.com | HTTPS |
| Canada (Central) | ca-central-1 | ssm-contacts.ca-central-1.amazonaws.com | HTTPS |
| Europe (Frankfurt) | eu-central-1 | ssm-contacts.eu-central-1.amazonaws.com | HTTPS |
| Europe (Ireland) | eu-west-1 | ssm-contacts.eu-west-1.amazonaws.com | HTTPS |
| Europe (London) | eu-west-2 | ssm-contacts.eu-west-2.amazonaws.com | HTTPS |
| Europe (Paris) | eu-west-3 | ssm-contacts.eu-west-3.amazonaws.com | HTTPS |
| Europe (Stockholm) | eu-north-1 | ssm-contacts.eu-north-1.amazonaws.com | HTTPS |
| South America (São Paulo) | sa-east-1 | ssm-contacts.sa-east-1.amazonaws.com | HTTPS |
Service quotas
Incident Manager incidents
| Name | Default | Adjustable | Description |
|---|---|---|---|
| All other operations requests per second | Each supported Region: 10 |
Yes |
The maximum number of all other operation requests per second that you can send in this account in the current region. |
| BatchGetIncidentFindings requests per second | Each supported Region: 10 |
Yes |
The maximum number of BatchGetIncidentFindings requests per second that you can send in this account in the current region. |
| CreateReplicationSet requests per second | Each supported Region: 1 |
Yes |
The maximum number of CreateReplicationSet requests per second that you can send in this account in the current region. |
| CreateResponsePlan requests per second | Each supported Region: 5 |
Yes |
The maximum number of CreateResponsePlan requests per second that you can send in this account in the current region. |
| CreateTimelineEvent requests per second | Each supported Region: 10 |
Yes |
The maximum number of CreateTimelineEvent requests per second that you can send in this account in the current region. |
| DeleteIncidentRecord requests per second | Each supported Region: 5 |
Yes |
The maximum number of DeleteIncidentRecord requests per second that you can send in this account in the current region. |
| DeleteReplicationSet requests per second | Each supported Region: 1 |
Yes |
The maximum number of DeleteReplicationSet requests per second that you can send in this account in the current region. |
| DeleteResourcePolicy requests per second | Each supported Region: 5 |
Yes |
The maximum number of DeleteResourcePolicy requests per second that you can send in this account in the current region. |
| DeleteResponsePlan requests per second | Each supported Region: 5 |
Yes |
The maximum number of DeleteResponsePlan requests per second that you can send in this account in the current region. |
| DeleteTimelineEvent requests per second | Each supported Region: 5 |
Yes |
The maximum number of DeleteTimelineEvent requests per second that you can send in this account in the current region. |
| GetIncidentRecord requests per second | Each supported Region: 10 |
Yes |
The maximum number of GetIncidentRecord requests per second that you can send in this account in the current region. |
| GetReplicationSet requests per second | Each supported Region: 10 |
Yes |
The maximum number of GetReplicationSet requests per second that you can send in this account in the current region. |
| GetResourcePolicies requests per second | Each supported Region: 10 |
Yes |
The maximum number of GetResourcePolicies requests per second that you can send in this account in the current region. |
| GetResponsePlan requests per second | Each supported Region: 10 |
Yes |
The maximum number of GetResponsePlan requests per second that you can send in this account in the current region. |
| GetTimelineEvent requests per second | Each supported Region: 30 |
Yes |
The maximum number of GetTimelineEvent requests per second that you can send in this account in the current region. |
| Incidents per response plan per month | Each supported Region: 200 | No | The maximum number of incidents per response plan per month. |
| ListIncidentFindings requests per second | Each supported Region: 10 |
Yes |
The maximum number of ListIncidentFindings requests per second that you can send in this account in the current region. |
| ListIncidentRecords requests per second | Each supported Region: 10 |
Yes |
The maximum number of ListIncidentRecords requests per second that you can send in this account in the current region. |
| ListRelatedItems requests per second | Each supported Region: 10 |
Yes |
The maximum number of ListRelatedItems requests per second that you can send in this account in the current region. |
| ListReplicationSets requests per second | Each supported Region: 10 |
Yes |
The maximum number of ListReplicationSets requests per second that you can send in this account in the current region. |
| ListResponsePlans requests per second | Each supported Region: 10 |
Yes |
The maximum number of ListResponsePlans requests per second that you can send in this account in the current region. |
| ListTagsForResource requests per second | Each supported Region: 10 |
Yes |
The maximum number of ListTagsForResource requests per second that you can send in this account in the current region. |
| ListTimelineEvents requests per second | Each supported Region: 30 |
Yes |
The maximum number of ListTimelineEvent requests per second that you can send in this account in the current region. |
| PutResourcePolicy requests per second | Each supported Region: 5 |
Yes |
The maximum number of PutResourcePolicy requests per second that you can send in this account in the current region. |
| Regions per replication set | Each supported Region: 3 | No | The maximum number of regions per replication set in this account. |
| Related items per incident | Each supported Region: 50 | No | The maximum number of related items per incident. |
| Replication sets per account | Each supported Region: 1 | No | The maximum number of replication sets in this account. |
| StartIncident requests per second | Each supported Region: 5 |
Yes |
The maximum number of StartIncident requests per second that you can send in this account in the current region. |
| TagResource requests per second | Each supported Region: 5 |
Yes |
The maximum number of TagResource requests per second that you can send in this account in the current region. |
| Timeline events per incident | Each supported Region: 1,000 | No | The maximum number of timeline events per incident. |
| UntagResource requests per second | Each supported Region: 5 |
Yes |
The maximum number of UntagResource requests per second that you can send in this account in the current region. |
| UpdateDeletionProtection requests per second | Each supported Region: 1 |
Yes |
The maximum number of UpdateDeletionProtection requests per second that you can send in this account in the current region. |
| UpdateIncidentRecord requests per second | Each supported Region: 5 |
Yes |
The maximum number of UpdateIncidentRecord requests per second that you can send in this account in the current region. |
| UpdateRelatedItems requests per second | Each supported Region: 5 |
Yes |
The maximum number of UpdateRelatedItems requests per second that you can send in this account in the current region. |
| UpdateReplicationSet requests per second | Each supported Region: 1 |
Yes |
The maximum number of UpdateReplicationSet requests per second that you can send in this account in the current region. |
| UpdateResponsePlan requests per second | Each supported Region: 5 |
Yes |
The maximum number of UpdateResponsePlan requests per second that you can send in this account in the current region. |
| UpdateTimelineEvent requests per second | Each supported Region: 5 |
Yes |
The maximum number of UpdateTimelineEvent requests per second that you can send in this account in the current region. |
Incident Manager contacts
| Name | Default | Adjustable | Description |
|---|---|---|---|
| AcceptPage API throttle quota | Each supported Region: 20 |
Yes |
The maximum number of AcceptPage requests per second that you can send in this account in the current region. |
| All other operations API throttle quota | Each supported Region: 1 |
Yes |
The maximum number of all other operation requests per second that you can send in this account in the current region. |
| Contact channels per stage | Each supported Region: 10 |
Yes |
The maximum number of contact channels per plan stage in this account in the current region. |
| Contacts per account | Each supported Region: 1,000 |
Yes |
The maximum number of contacts in this account in the current region. |
| Contacts per rotation | Each supported Region: 30 | No | The maximum number of contacts in a single rotation. |
| DescribeEngagement API throttle quota | Each supported Region: 5 |
Yes |
The maximum number of DescribeEngagement requests per second that you can send in this account in the current region. |
| DescribePage API throttle quota | Each supported Region: 5 |
Yes |
The maximum number of DescribePage requests per second that you can send in this account in the current region. |
| Email engagement throttle quota | Each supported Region: 0.05 | No | The maximum number of email engagements per contact per second that the service can send in this account in the current region |
| GetContact API throttle quota | Each supported Region: 20 |
Yes |
The maximum number of GetContact requests per second that you can send in this account in the current region. |
| ListEngagements API throttle quota | Each supported Region: 2 |
Yes |
The maximum number of ListEngagements requests per second that you can send in this account in the current region. |
| ListPageReceipts API throttle quota | Each supported Region: 1 |
Yes |
The maximum number of ListPageReceipts requests per second that you can send in this account in the current region. |
| ListPagesByContact API throttle quota | Each supported Region: 1 |
Yes |
The maximum number of ListPagesByContact requests per second that you can send in this account in the current region. |
| ListPagesByEngagement API throttle quota | Each supported Region: 2 |
Yes |
The maximum number of ListPagesByEngagement requests per second that you can send in this account in the current region. |
| Non-mutating SSMContacts-related API throttle quota | Each supported Region: 20 |
Yes |
The maximum number of non-mutating SSMContacts-related API requests per second that you can send in this account in the current region. |
| Non-mutating rotation-related API throttle quota | Each supported Region: 20 |
Yes |
The maximum number of non-mutating rotation-related API requests per second that you can send in this account in the current region. Applies individually to the GetRotation, GetRotationOverride, ListPreviewRotationShifts, ListRotationOverrides, ListPreviewRotationShifts, and ListRotationShiftsActivity commands. |
| Rotations per account | Each supported Region: 500 |
Yes |
The maximum number of rotations in this account in the current region. |
| Rotations per schedule | Each supported Region: 8 | No | The maximum number of rotations in a schedule. |
| SMS engagement throttle quota | Each supported Region: 0.05 | No | The maximum number of SMS engagements per contact per second that the service can send in this account in the current region |
| Stages per plan | Each supported Region: 10 |
Yes |
The maximum number of stages per plan in this account in the current region. |
| StartEngagement API throttle quota | Each supported Region: 20 |
Yes |
The maximum number of StartEngagement calls per second that you can send in this account in the current region. |
| StopEngagement API throttle quota | Each supported Region: 10 |
Yes |
The maximum number of StopEngagement requests per second that you can send in this account in the current region. |
| Voice engagement throttle quota | Each supported Region: 0.01 | No | The maximum number of voice engagements per contact per second that you can send in this account in the current region |
The unit for the API throttle quotas is requests per second.
