Class: Aws::Connect::Types::EvaluationScore

Inherits:
Struct
  • Object
show all
Defined in:
gems/aws-sdk-connect/lib/aws-sdk-connect/types.rb

Overview

Information about scores of a contact evaluation item (section or question).

Constant Summary collapse

SENSITIVE =
[]

Instance Attribute Summary collapse

Instance Attribute Details

#applied_weight ⇒ Float

Weight applied to this evaluation score.

Returns:

  • (Float)


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# File 'gems/aws-sdk-connect/lib/aws-sdk-connect/types.rb', line 15260

class EvaluationScore < Struct.new(
  :percentage,
  :not_applicable,
  :automatic_fail,
  :applied_weight,
  :earned_points,
  :max_base_point,
  :performance_category)
  SENSITIVE = []
  include Aws::Structure
end

#automatic_fail ⇒ Boolean

The flag that marks the item as automatic fail. If the item or a child item gets an automatic fail answer, this flag will be true.

Returns:

  • (Boolean)


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# File 'gems/aws-sdk-connect/lib/aws-sdk-connect/types.rb', line 15260

class EvaluationScore < Struct.new(
  :percentage,
  :not_applicable,
  :automatic_fail,
  :applied_weight,
  :earned_points,
  :max_base_point,
  :performance_category)
  SENSITIVE = []
  include Aws::Structure
end

#earned_points ⇒ Integer

The points earned for the item.

Returns:

  • (Integer)


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# File 'gems/aws-sdk-connect/lib/aws-sdk-connect/types.rb', line 15260

class EvaluationScore < Struct.new(
  :percentage,
  :not_applicable,
  :automatic_fail,
  :applied_weight,
  :earned_points,
  :max_base_point,
  :performance_category)
  SENSITIVE = []
  include Aws::Structure
end

#max_base_point ⇒ Integer

The maximum base points possible for the item.

Returns:

  • (Integer)


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# File 'gems/aws-sdk-connect/lib/aws-sdk-connect/types.rb', line 15260

class EvaluationScore < Struct.new(
  :percentage,
  :not_applicable,
  :automatic_fail,
  :applied_weight,
  :earned_points,
  :max_base_point,
  :performance_category)
  SENSITIVE = []
  include Aws::Structure
end

#not_applicable ⇒ Boolean

The flag to mark the item as not applicable for scoring.

Returns:

  • (Boolean)


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# File 'gems/aws-sdk-connect/lib/aws-sdk-connect/types.rb', line 15260

class EvaluationScore < Struct.new(
  :percentage,
  :not_applicable,
  :automatic_fail,
  :applied_weight,
  :earned_points,
  :max_base_point,
  :performance_category)
  SENSITIVE = []
  include Aws::Structure
end

#percentage ⇒ Float

The score percentage for an item in a contact evaluation.

Returns:

  • (Float)


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# File 'gems/aws-sdk-connect/lib/aws-sdk-connect/types.rb', line 15260

class EvaluationScore < Struct.new(
  :percentage,
  :not_applicable,
  :automatic_fail,
  :applied_weight,
  :earned_points,
  :max_base_point,
  :performance_category)
  SENSITIVE = []
  include Aws::Structure
end

#performance_category ⇒ String

The performance category for the score.

Returns:

  • (String)


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# File 'gems/aws-sdk-connect/lib/aws-sdk-connect/types.rb', line 15260

class EvaluationScore < Struct.new(
  :percentage,
  :not_applicable,
  :automatic_fail,
  :applied_weight,
  :earned_points,
  :max_base_point,
  :performance_category)
  SENSITIVE = []
  include Aws::Structure
end