Class: Aws::Support::Types::SeverityLevel

Inherits:
Struct
  • Object
show all
Defined in:
gems/aws-sdk-support/lib/aws-sdk-support/types.rb

Overview

A code and name pair that represents the severity level of a support case. The available values depend on the support plan for the account. For more information, see Choosing a severity in the Amazon Web Services Support User Guide.

Constant Summary collapse

SENSITIVE =
[]

Instance Attribute Summary collapse

Instance Attribute Details

#codeString

The code for case severity level.

Valid values: low | normal | high | urgent | critical

Returns:

  • (String)


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# File 'gems/aws-sdk-support/lib/aws-sdk-support/types.rb', line 1381

class SeverityLevel < Struct.new(
  :code,
  :name)
  SENSITIVE = []
  include Aws::Structure
end

#nameString

The name of the severity level that corresponds to the severity level code.

The values returned by the API are different from the values that appear in the Amazon Web Services Support Center. For example, the API uses the code low, but the name appears as General guidance in Support Center.

The following are the API code names and how they appear in the console:

  • low - General guidance

  • normal - System impaired

  • high - Production system impaired

  • urgent - Production system down

  • critical - Business-critical system down

For more information, see Choosing a severity in the Amazon Web Services Support User Guide.

Returns:

  • (String)


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# File 'gems/aws-sdk-support/lib/aws-sdk-support/types.rb', line 1381

class SeverityLevel < Struct.new(
  :code,
  :name)
  SENSITIVE = []
  include Aws::Structure
end