Class: Aws::TranscribeService::Types::TranscriptFilter

Inherits:

Struct

• Object
• Struct
• Aws::TranscribeService::Types::TranscriptFilter

Defined in:

gems/aws-sdk-transcribeservice/lib/aws-sdk-transcribeservice/types.rb

Overview

Flag the presence or absence of specific words or phrases detected in your Call Analytics transcription output.

Rules using TranscriptFilter are designed to match:

• Custom words or phrases spoken by the agent, the customer, or both

• Custom words or phrases not spoken by the agent, the customer, or either

• Custom words or phrases that occur at a specific time frame

See Rule criteria for post-call categories and Rule criteria for streaming categories for usage examples.

See Also:

• AWS API Documentation

Constant Summary

SENSITIVE =

[]

Instance Attribute Summary

• #absolute_time_range ⇒ Types::AbsoluteTimeRange

  Makes it possible to specify a time range (in milliseconds) in your audio, during which you want to search for the specified key words or phrases.

• #negate ⇒ Boolean

  Set to TRUE to flag the absence of the phrase that you specified in your request.

• #participant_role ⇒ String

  Specify the participant that you want to flag.

• #relative_time_range ⇒ Types::RelativeTimeRange

  Makes it possible to specify a time range (in percentage) in your media file, during which you want to search for the specified key words or phrases.

• #targets ⇒ Array<String>

  Specify the phrases that you want to flag.

• #transcript_filter_type ⇒ String

  Flag the presence or absence of an exact match to the phrases that you specify.

Instance Attribute Details

#absolute_time_range ⇒ Types::AbsoluteTimeRange

Makes it possible to specify a time range (in milliseconds) in your audio, during which you want to search for the specified key words or phrases. See for more detail.

Returns:

• (Types::AbsoluteTimeRange)

# File 'gems/aws-sdk-transcribeservice/lib/aws-sdk-transcribeservice/types.rb', line 5180

class TranscriptFilter < Struct.new(
  :transcript_filter_type,
  :absolute_time_range,
  :relative_time_range,
  :participant_role,
  :negate,
  :targets)
  SENSITIVE = []
  include Aws::Structure
end

#negate ⇒ Boolean

Set to TRUE to flag the absence of the phrase that you specified in your request. Set to FALSE to flag the presence of the phrase that you specified in your request.

Returns:

• (Boolean)

# File 'gems/aws-sdk-transcribeservice/lib/aws-sdk-transcribeservice/types.rb', line 5180

class TranscriptFilter < Struct.new(
  :transcript_filter_type,
  :absolute_time_range,
  :relative_time_range,
  :participant_role,
  :negate,
  :targets)
  SENSITIVE = []
  include Aws::Structure
end

#participant_role ⇒ String

Specify the participant that you want to flag. Omitting this parameter is equivalent to specifying both participants.

Returns:

• (String)

# File 'gems/aws-sdk-transcribeservice/lib/aws-sdk-transcribeservice/types.rb', line 5180

class TranscriptFilter < Struct.new(
  :transcript_filter_type,
  :absolute_time_range,
  :relative_time_range,
  :participant_role,
  :negate,
  :targets)
  SENSITIVE = []
  include Aws::Structure
end

#relative_time_range ⇒ Types::RelativeTimeRange

Makes it possible to specify a time range (in percentage) in your media file, during which you want to search for the specified key words or phrases. See for more detail.

Returns:

• (Types::RelativeTimeRange)

# File 'gems/aws-sdk-transcribeservice/lib/aws-sdk-transcribeservice/types.rb', line 5180

class TranscriptFilter < Struct.new(
  :transcript_filter_type,
  :absolute_time_range,
  :relative_time_range,
  :participant_role,
  :negate,
  :targets)
  SENSITIVE = []
  include Aws::Structure
end

#targets ⇒ Array<String>

Specify the phrases that you want to flag.

Returns:

• (Array<String>)

# File 'gems/aws-sdk-transcribeservice/lib/aws-sdk-transcribeservice/types.rb', line 5180

class TranscriptFilter < Struct.new(
  :transcript_filter_type,
  :absolute_time_range,
  :relative_time_range,
  :participant_role,
  :negate,
  :targets)
  SENSITIVE = []
  include Aws::Structure
end

#transcript_filter_type ⇒ String

Flag the presence or absence of an exact match to the phrases that you specify. For example, if you specify the phrase "speak to a manager" as your Targets value, only that exact phrase is flagged.

Note that semantic matching is not supported. For example, if your customer says "speak to the manager", instead of "speak to a manager", your content is not flagged.

Returns:

• (String)

# File 'gems/aws-sdk-transcribeservice/lib/aws-sdk-transcribeservice/types.rb', line 5180

class TranscriptFilter < Struct.new(
  :transcript_filter_type,
  :absolute_time_range,
  :relative_time_range,
  :participant_role,
  :negate,
  :targets)
  SENSITIVE = []
  include Aws::Structure
end