Link your account with Grafana Labs
Workspaces upgraded to Amazon Managed Grafana Enterprise plugins get access to support and consulting from Grafana Labs. To access this feature, the AWS account must be linked with a Grafana Labs account token. You register your new or existing Grafana Labs account with AWS when you upgrade to an Enterprise license.
Note
You only need to register your Grafana Labs account token one time per region. If your account was previously linked (for example, when upgrading a different workspace in the region to access Enterprise plugins), you are not prompted to link again.
Linking consists of getting a token from a Grafana Labs account that is used in Amazon Managed Grafana to register the account. You can create a new account at Grafana Labs or use an existing one.
We recommend that you copy and save your Grafana Labs token in a secure, convenient location for future use.
To link your Grafana Labs account
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Follow the instructions in Managing your access to Amazon Managed Grafana Enterprise plugins to upgrade your account with access Enterprise plugins. You are prompted to link your account by adding a token during the upgrade process.
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If you already have a token, you can enter it directly. If you do not have a token, select Get your token. This opens the Grafana Labs website
in a new browser tab. From the Grafana Labs website, you can sign into your Grafana Labs account (or create a new one), then get a token.
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After you copy the token, return to the Amazon Managed Grafana browser tab or window. Enter the token in the Grafana Labs Token section.
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You are now able to choose Save to complete your upgrade.
Reusing your token with other workspaces
If you have previously registered your Grafana Labs account and are prompted for a Grafana Labs token (for example, when upgrading a workspace in another region), you can use the same token to register each time, so that you do not need to create a new Grafana Labs account. If you have not saved your token, you may be able to retrieve it in one of these ways:
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You can get the token by looking it up in your Grafana Labs account by going to https://grafana.com/partners/amg/support
, and choosing My Account. -
You can get the token from an existing, already linked workspace, by using the DescribeWorkspace API to retrieve the token.
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If the token is no longer available to you via either of those methods, you must contact Grafana Labs support
.
