You can integrate AWS Health events with JIRA and ServiceNow to receive operational and account information, prepare for scheduled changes, and manage Health events using the Service Management Connector (SMC). The SMC Integration with AWS Health can use Health events sent through EventBridge to automatically create, map, and update JIRA tickets and ServiceNow incidents.
You can use organizational view and delegated administrator access to easily manage Health events across the organization within JIRA and ServiceNow, and incorporate AWS Health information directly into your team’s workflow.
For more information on ServiceNow integration using the SMC, see Integrating AWS Health in ServiceNow.
For more information on JIRA Management Cloud integration using the SMC, see AWS Health in JIRA.
