Interceptor callback type in Connect Customer agent workspace

Defines the callback signature and return value for an interceptor. An interceptor receives a context object and returns a result that indicates whether the action proceeds.

Signature

type Interceptor<T> = (context: T) => Promise<InterceptorResult>

type InterceptorResult = boolean | { continue: boolean }

Context

For the currently supported interceptor keys, the context object is:

{ contactId?: string }

Return value

The following table describes the return values.