Once you've enabled projects for the Connector, AWS Systems Manager Incident Manager integration requires Jira admins to associate Jira project(s) to this integration, as well as determine the full sync and delta sync intervals.
To associate the Jira projects enabled for the Connector to the AWS Systems Manager Incident Manager integration features
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In the left navigation menu, under AWS Service Management Connector, choose Connector settings.
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Create a new Jira Service Management Project
. Under Incident Manager Configuration, you must enable at least one Jira project. You can create a new Jira Service Management project or add an existing one. Only users with access to the associated project can access the Connector. When you apply this update, the Connector adds the necessary issue type to associated project(s). You can return to this screen and add or remove projects at any time. -
Under AWS Systems Manager Incident Manager Configuration, the Synchronization of the resolved status, determine whether a resolution of an Incident from AWS should transition the corresponding Jira issue to the Resolved Status or the inverse. The default sync interval for this integration is one minute.
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Choose Save.
