Setting up AWS Systems Manager Incident Manager - Incident Manager
Sign up for an AWS accountCreate a user with administrative accessGrant programmatic accessRequired role for Incident Manager setup

Setting up AWS Systems Manager Incident Manager

We recommend setting up AWS Systems Manager Incident Manager in the account that you use to manage your operations. Before you use Incident Manager for the first time, complete the following tasks:

Sign up for an AWS account

If you do not have an AWS account, complete the following steps to create one.

To sign up for an AWS account

  1. Open https://portal.aws.amazon.com/billing/signup.

  2. Follow the online instructions.

    Part of the sign-up procedure involves receiving a phone call and entering a verification code on the phone keypad.

    When you sign up for an AWS account, an AWS account root user is created. The root user has access to all AWS services and resources in the account. As a security best practice, assign administrative access to a user, and use only the root user to perform tasks that require root user access.

AWS sends you a confirmation email after the sign-up process is complete. At any time, you can view your current account activity and manage your account by going to https://aws.amazon.com/ and choosing My Account.

Create a user with administrative access

After you sign up for an AWS account, secure your AWS account root user, enable AWS IAM Identity Center, and create an administrative user so that you don't use the root user for everyday tasks.

Secure your AWS account root user

  1. Sign in to the AWS Management Console as the account owner by choosing Root user and entering your AWS account email address. On the next page, enter your password.

    For help signing in by using root user, see Signing in as the root user in the AWS Sign-In User Guide.

  2. Turn on multi-factor authentication (MFA) for your root user.

    For instructions, see Enable a virtual MFA device for your AWS account root user (console) in the IAM User Guide.

Create a user with administrative access

  1. Enable IAM Identity Center.

    For instructions, see Enabling AWS IAM Identity Center in the AWS IAM Identity Center User Guide.

  2. In IAM Identity Center, grant administrative access to a user.

    For a tutorial about using the IAM Identity Center directory as your identity source, see Configure user access with the default IAM Identity Center directory in the AWS IAM Identity Center User Guide.

Sign in as the user with administrative access

  • To sign in with your IAM Identity Center user, use the sign-in URL that was sent to your email address when you created the IAM Identity Center user.

    For help signing in using an IAM Identity Center user, see Signing in to the AWS access portal in the AWS Sign-In User Guide.

Assign access to additional users

  1. In IAM Identity Center, create a permission set that follows the best practice of applying least-privilege permissions.

    For instructions, see Create a permission set in the AWS IAM Identity Center User Guide.

  2. Assign users to a group, and then assign single sign-on access to the group.

    For instructions, see Add groups in the AWS IAM Identity Center User Guide.

Grant programmatic access

Users need programmatic access if they want to interact with AWS outside of the AWS Management Console. The way to grant programmatic access depends on the type of user that's accessing AWS.

To grant users programmatic access, choose one of the following options.

Which user needs programmatic access? To By

Workforce identity

(Users managed in IAM Identity Center)

 Use temporary credentials to sign programmatic requests to the AWS CLI, AWS SDKs, or AWS APIs.

Following the instructions for the interface that you want to use.
IAM Use temporary credentials to sign programmatic requests to the AWS CLI, AWS SDKs, or AWS APIs. Following the instructions in Using temporary credentials with AWS resources in the IAM User Guide.
IAM

(Not recommended)

Use long-term credentials to sign programmatic requests to the AWS CLI, AWS SDKs, or AWS APIs.

Following the instructions for the interface that you want to use.

Required role for Incident Manager setup

Before you begin, your account must have the IAM permission iam:CreateServiceLinkedRole. Incident Manager uses this permission to create the AWSServiceRoleforIncidentManager in your account. For more information, see Using service-linked roles for Incident Manager.